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Article ID: 2863909 - Last Review: April 8, 2014 - Revision: 1.0

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Introduction

This article describes update 2863909 for Microsoft Word 2013 that was released on April 8, 2014. The download links for this update are also included in this article.

This update provides the latest fixes for Word 2013. It also includes stability and performance improvements.

Download and install the update

You can use Windows Update (http://update.microsoft.com/microsoftupdate/v6/default.aspx) to download and install the update (recommended).

This update is also available for download from the Microsoft Download Center: Note This update applies to the Microsoft Installer (.msi)-based edition of Office 2013. This update does not apply to Office 2013 Click-to-Run edition such as Microsoft Office 365 Home Premium.

How to determine the edition of Office 2013
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  1. Start an Office 2013 application such as Microsoft Word 2013.
  2. On the File menu, click Account.
  3. For Office 2013 Click-to-Run edition, an Update Options item is displayed. For MSI-based Office 2013 edition, the Update Options item is not displayed.
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    Office 2013 Click-to-Run editionMSI-based Office 2013 edition
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    Office 2013 click to run edition
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    Msi based edition of Office 2013
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For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591  (http://support.microsoft.com/kb/119591/ ) How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Restart information

You do not have to restart the computer after you install this update.

Issues that this update fixes

  • Assume that you open a contact card that contains a PSTN number, and then you call the number by using Lync 2013. When the call ends you close the conversation window.
    In this situation, when you open the Conversation view in Lync 2013, the conversation history of the call that you made in the previous step shows your user name (instead of the one of the user whom you called).
    Additionally, when you open the Conversation History folder in Outlook, the conversation history of the call that you made in the previous step does not have a user name in the TO field. Additionally, the conversation history does not have detail information for the user in the item body.
  • You start Narrator.
    When you open a Word document that contains many images in Word 2013, Word may crash. Then you may be prompted to download the images, and when it starts to download images, Word may crash again.
    Similarly, when you open an attachment that contains many images from Outlook 2013, Outlook may crash. Then you may be prompted to download the images, and when it starts to download images, Outlook may crash again.

More Information

How to determine whether the update is installed

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This update contains the files that are Listed in the following tables.

32-bit

Wordpia-x-none.msp file information
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File nameFile versionFile sizeDateTime
Microsoft.office.interop.word.dll15.0.4605.1000940,72812-Mar-201412:07

64-bit

Wordpia-x-none.msp file information
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File nameFile versionFile sizeDateTime
Microsoft.office.interop.word.dll15.0.4605.1000940,72812-Mar-201412:09
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How to uninstall this update

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Windows 8
  1. Swipe in from the right edge of the screen, and then tap Search. If you are using a mouse, point to the lower-right corner of the screen, and then click Search.
  2. Type windows update, tap or click Settings, and then tap or click View installed updates in the search results.
  3. In the List of updates, locate and then tap or click update 2863909, and then tap or click Uninstall.
Windows 7
  1. Click Start, and then click Run.
  2. Type Appwiz.cpl, and then click OK.
  3. Click View installed updates.
  4. In the List of updates, locate and then click update 2863909, and then click Uninstall.
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The Office System TechCenter contains the latest administrative updates and strategic deployment resources for all Versions of Office. For more information about the Office System TechCenter, go to the following Microsoft website:
IT support and resources for Microsoft Office (http://technet.microsoft.com/en-us/office/default.aspx)

Applies to
  • Microsoft Word 2013
Keywords: 
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