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Article ID: 2866038 - Last Review: July 11, 2013 - Revision: 1.0

Symptoms

Logged on to the App Controller portal in a Self-Service User role, when opening the properties for a Virtual Machine the VM Network may show "not connected" despite the fact that the Virtual Machine is connected. If you close and reopen Properties, the correct Network Connection is shown.

Cause

This can occur if the required VM Networks are missing from the Self-Service User Roles Networking properties.

Resolution

To resolve this issue, go to the Self-Service User Roles Networking properties and add the VM Networks to which the VM is connected.
Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use (http://go.microsoft.com/fwlink/?LinkId=151500) for other considerations.

Applies to
  • Microsoft System Center 2012 App Controller Service Pack 1
Keywords: 
KB2866038
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