When you attempt to open a dialog box in Microsoft Word,
the dialog box does not open. Instead, the Word title bar flashes, and the
minimized document icon on the taskbar flashes. You cannot type text, select
another Word command, or quit Word.
This behavior occurs when you start Word from the Quick
Launch portion of the taskbar, and you select a Word menu command that opens a
: This problem occurs regardless of how you start Word from the
Quick Launch portion of the taskbar, for example, if you open My Documents from
a shortcut on the Quick Launch portion of the taskbar and then double-click to
open a Word document.
resolve this problem, obtain the Word 2002 Update: April 25, 2002. For
additional information, click the following article number to view the article
in the Microsoft Knowledge Base:
WD2002: Overview of Word 2002 Update: April 25, 2002
: Office XP, SP-1 must be installed in order to install the hotfix
update. Install SP-1 from the following location:
To resolve this problem, obtain the latest
service pack for Microsoft Office XP. For additional information, click the
following article number to view the article in the Microsoft Knowledge Base:
OFFXP: How to Obtain the Latest Office XP Service Pack
To work around this issue, click the minimized Word
document icon on the taskbar. Word is minimized and the dialog box that you
have selected opens. Click the Close
button (the X
in the upper-right corner of the dialog box) to close the dialog
box. Then, click the Word icon on the taskbar to view the Word document.
has confirmed that this is a problem in the Microsoft products that are listed
at the beginning of this article.
This problem was first corrected in the Word 2002 Update:
April 25, 2002. This problem was first corrected in Microsoft
Office XP Service Pack 2 (SP-2).