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Article ID: 2875949 - Last Review: April 21, 2014 - Revision: 4.0

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Symptoms

Assume that some Volume Shadow Copy Service (VSS) backup operations are running at the same time in Microsoft SQL Server 2008 R2, SQL Server 2012, or SQL Server 2014. Additionally, assume that the auto-recovery option is enabled. In this situation, the backup operations are not successful. Additionally, the following event is logged in the Application log:

Source : SQLWriter
EventID : 24581
"Sqllib error: System table sys.sysdatabases in SQL Server instance <Server\Instance> is empty."

Note If this event is not logged when the VSS backup operations are not successful, the backup operations issue is not related to the auto-recovery option.

Resolution

The issue was first fixed in the following cumulative update of SQL Server.

Cumulative Update 1 for SQL Server 2014  (http://support.microsoft.com/kb/2931693/ )

Cumulative Update 8 for SQL Server 2012 SP1  (http://support.microsoft.com/kb/2917531/ )

Cumulative Update 11 for SQL Server 2012   (http://support.microsoft.com/kb/2908007/ )

Cumulative update 9 for SQL Server 2008 R2 SP2  (http://support.microsoft.com/kb/2887606/ )

About cumulative updates for SQL Server

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Each new cumulative update for SQL Server contains all the hotfixes and all the security fixes that were included with the previous cumulative update. Check out the latest cumulative updates for SQL Server:
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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Applies to
  • Microsoft SQL Server 2008 R2 Service Pack 2, when used with:
    • Microsoft SQL Server 2008 R2 Enterprise
    • Microsoft SQL Server 2008 R2 Datacenter
    • Microsoft SQL Server 2008 R2 Developer
    • Microsoft SQL Server 2008 R2 Standard
  • Microsoft SQL Server 2012 Service Pack 1, when used with:
    • Microsoft SQL Server 2012 Developer
    • Microsoft SQL Server 2012 Enterprise
    • Microsoft SQL Server 2012 Standard
  • Microsoft SQL Server 2014 Developer
  • Microsoft SQL Server 2014 Enterprise
  • Microsoft SQL Server 2014 Standard
Keywords: 
kbqfe kbfix kbsurveynew kbexpertiseadvanced KB2875949
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