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Article ID: 2889246 - Last Review: October 7, 2013 - Revision: 1.0

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Summary

This article describes the Microsoft Lync Phone Edition for Polycom CX500, Polycom CX600, and Polycom CX3000 issues that are fixed in the cumulative update that is dated October 2013.

This article includes the following information about the cumulative update:
  • The issues that the cumulative update fixes.
  • The prerequisites for applying the cumulative update.
  • Whether you must restart the computer after you apply the cumulative update.
  • Whether the cumulative update is replaced by any other cumulative update.
  • Whether you must make any changes to the registry.
  • The files that the cumulative update contains.

Note The name of Lync 2010 Phone Edition is changed to Lync Phone Edition. The software works with both Lync 2010 and Lync 2013.

Introduction

Issues that this cumulative update fixes

This cumulative update resolves the following issues:
  • 2889645  (http://support.microsoft.com/kb/2889645/ ) Call record is missing after you answer the call on a locked Lync Phone Edition device
  • 2890842  (http://support.microsoft.com/kb/2890842/ ) An update that enables the "Voice Mail" entry on a contact card in a Lync Phone Edition telephone
  • 2890843  (http://support.microsoft.com/kb/2890843/ ) Error message when a user signs in to a Lync Phone Edition telephone by using authentication
  • 2890844  (http://support.microsoft.com/kb/2890844/ ) Can’t sign in to a Lync Phone Edition telephone when a root certificate for Lync Server 2010 or Lync Server 2013 is renewed
This cumulative update also resolves the issues that are described in the following Microsoft Knowledge Base (KB) articles:
  • 2860671  (http://support.microsoft.com/kb/2860671/ ) Description of the cumulative update for Lync Phone Edition for Polycom CX500, Polycom CX600, and Polycom CX3000 telephones: July 2013
  • 2819322  (http://support.microsoft.com/kb/2819322/ ) Description of the cumulative update for Lync Phone Edition for Polycom CX500, Polycom CX600, and Polycom CX3000 telephones: April 2013
  • 2737911   (http://support.microsoft.com/kb/2737911 / ) Description of the cumulative update for Lync Phone Edition for Polycom CX500, Polycom CX600, and Polycom CX3000 telephones: January 2013
  • 2701671  (http://support.microsoft.com/kb/2701671/ ) Description of the cumulative update for Lync 2010 Phone Edition for Polycom CX500, Polycom CX600, and Polycom CX3000 telephones: June 2012
  • 2672349  (http://support.microsoft.com/kb/2672349/ ) Description of the cumulative update for Lync 2010 Phone Edition for Polycom CX500, Polycom CX600, and Polycom CX3000 telephones: February 2012
  • 2636067  (http://support.microsoft.com/kb/2636067/ ) Description of the cumulative update for Lync 2010 Phone Edition for Polycom CX500, Polycom CX600, and Polycom CX3000: November 2011
  • 2577594  (http://support.microsoft.com/kb/2577594/ ) Description of the cumulative update for Lync 2010 Phone Edition for Polycom CX500, Polycom CX600, and Polycom CX3000: July 2011
  • 2529977  (http://support.microsoft.com/kb/2529977/ ) Description of the cumulative update for Lync 2010 Phone Edition for Polycom CX500, Polycom CX600, and Polycom CX3000: April 2011
  • 2493723  (http://support.microsoft.com/kb/2493723/ ) Description of the cumulative update for Lync 2010 Phone Edition for Polycom CX500, Polycom CX600, and Polycom CX3000: January 2011

More information

Microsoft Download Center

The following file is available for download from the Microsoft Download Center:
Collapse this imageExpand this image
Download
Download the UCUpdates.exe package now. (http://go.microsoft.com/fwlink/?LinkID=203406)
Release Date: October 2013

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591  (http://support.microsoft.com/kb/119591/ ) How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Prerequisites

There are no prerequisites for installing this cumulative update.

Restart requirement

You may have to restart the computer after you apply this cumulative update.

Update Replacement information

This cumulative update replaces the following cumulative update:
2860671  (http://support.microsoft.com/kb/2860671/ ) Description of the cumulative update for Lync Phone Edition for Polycom CX500, Polycom CX600, and Polycom CX3000 telephones: July 2013

Registry information

To use one of the updates in this package, you do not have to make any changes to the registry.

File information

This update package contains an image that can be used to update the following telephones:
  • Polycom CX500
  • Polycom CX600
  • Polycom CX3000
The image version is 4.0.7577.4411.

References

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684  (http://support.microsoft.com/kb/824684/ ) Description of the standard terminology that is used to describe Microsoft software updates

Applies to
  • Microsoft Lync Phone Edition for Polycom CX500, Polycom CX600 and Polycom CX3000
Keywords: 
kbfix atdownload kbsurveynew kbexpertiseinter KB2889246
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