DetailPage-MSS-KB

Microsoft small business knowledge base

Article ID: 2891587 - Last Review: November 27, 2013 - Revision: 2.0

On This Page

Summary

Microsoft has released Update Rollup 3 for Microsoft Exchange Server 2010 Service Pack 3 (SP3). This update is dated November 25, 2013. This article describes the following information about the update rollup:
  • The issues that the update rollup resolves.
  • How to obtain the update rollup.
  • The prerequisites to install the update rollup.
Note If you are installing Update Rollup 3 for Exchange Server 2010 SP3 in a double-byte character set (DBCS) Windows Server 2012 environment, you must first change the system language preference for non-Unicode programs. To make this change, please see the "More Information" section.

INTRODUCTION

Issues that the update rollup resolves

Update Rollup 3 for Exchange Server 2010 SP3 contains the fix for the security issue that is described in Security Bulletin MS13-061 (http://technet.microsoft.com/en-us/security/bulletin/MS13-061) and resolves the issues that are described in the following Microsoft Knowledge Base (KB) articles:
  • 2715761  (http://support.microsoft.com/kb/2715761/ ) "550 5.6.0" NDR when you send a yearly recurring meeting request in an Exchange Server 2010 environment
  • 2839533  (http://support.microsoft.com/kb/2839533/ ) RPC Client Access service freezes in an Exchange Server 2010 environment
  • 2840454  (http://support.microsoft.com/kb/2840454/ ) "The rules on this computer do not match the rules on Microsoft Exchange" error when you manage rules by using Outlook 2013 in an Exchange Server 2010 environment
  • 2866064  (http://support.microsoft.com/kb/2866064/ ) Can't load OWA Premium by using Internet Explorer 11 in an Exchange Server environment
  • 2874070  (http://support.microsoft.com/kb/2874070/ ) Public folders are exposed although the user does not have rights to see the parent folders in an Exchange Server 2010 SP3 environment
  • 2878175  (http://support.microsoft.com/kb/2878175/ ) Client Access server crashes when you use Outlook with a Riverbed WAN optimizer in an Exchange Server 2010 environment
  • 2879320  (http://support.microsoft.com/kb/2879320/ ) Retention action setting is not updated in FAI items by running the Set-RetentionPolicyTag cmdlet in an Exchange Server 2010 environment
  • 2879736  (http://support.microsoft.com/kb/2879736/ ) Office 365 users cannot retrieve an on-premises user’s free/busy data in an Exchange Server 2010-based hybrid deployment
  • 2880153  (http://support.microsoft.com/kb/2880153/ ) RPC Client Access Service crashes if Outlook is in online mode in an Exchange Server 2010 environment
  • 2880290  (http://support.microsoft.com/kb/2880290/ ) RPC Client Access service crashes when you use Outlook in ANSI online mode in an Exchange Server 2010 environment
  • 2882467  (http://support.microsoft.com/kb/2882467/ ) RPC Client Access service stops if Outlook is in online mode in an Exchange Server 2010 environment
  • 2882677  (http://support.microsoft.com/kb/2882677/ ) BlackBerry device is not redirected in an Exchange Server 2010 environment
  • 2886469  (http://support.microsoft.com/kb/2886469/ ) EAS client receives status code 8 during synchronization in an on-premises Exchange Server 2010 environment
  • 2886567  (http://support.microsoft.com/kb/2886567/ ) "Objects added to a BindingSource's list must all be of the same type" error message when you add an additional domain name in Exchange Server 2010 SP3
  • 2887574  (http://support.microsoft.com/kb/2887574/ ) RPC Client Access service freezes when your mailbox reaches the quota limit in an Exchange Server 2010 environment
  • 2888406  (http://support.microsoft.com/kb/2888406/ ) Mailbox Replication service crashes when you try to move mailboxes in an Exchange Server 2010 environment
  • 2888906  (http://support.microsoft.com/kb/2888906/ ) Events 1000, 4999, and 9775 are logged when Store.exe crashes on an Exchange Server 2010 SP3 Mailbox server
  • 2888911  (http://support.microsoft.com/kb/2888911/ ) W3wp.exe crashes when you decline a meeting request by using Outlook Web App or an EWS application in an Exchange Server 2010 environment
  • 2890650  (http://support.microsoft.com/kb/2890650/ ) Items in the Drafts folder are not stamped with the retention policy tag in an Exchange Server 2010 or 2013 environment
  • 2891194  (http://support.microsoft.com/kb/2891194/ ) Exchange ActiveSync devices are marked as "Blocked" in EMS and EMC when the devices are synchronizing with the Exchange Server 2010 server
  • 2892337  (http://support.microsoft.com/kb/2892337/ ) Outlook client freezes when you try to sort email folders by columns in an Exchange Server 2010 environment
  • 2893437  (http://support.microsoft.com/kb/2893437/ ) Delegate can read your AD RMS protected messages by using Outlook Web App in an Exchange Server 2010 environment
  • 2896304  (http://support.microsoft.com/kb/2896304/ ) Background image is displayed incorrectly in an email message when a disclaimer rule is enabled in an Exchange Server 2010 environment
  • 2899146  (http://support.microsoft.com/kb/2899146/ ) You cannot drag email messages to other folders by using Outlook Web App in an Exchange Server 2010 environment

Resolution

Update rollup information

The following file is available for download from the following Microsoft Download Center website:
Download the Exchange2010-KB2891587-EN-x64 package now. (http://www.microsoft.com/downloads/details.aspx?FamilyID=2a6a1a5c-5fd9-4f45-9fa0-4eeee324bf67)
Release date: November 25, 2013.

For more information about how to install the latest update rollup for Exchange Server 2010, go to the following Microsoft website:
General information about how to install the latest update rollup for Exchange Server 2010 (http://technet.microsoft.com/en-us/library/ff637981.aspx)

Important information for customers who install the update on computers that are not connected to the Internet

When you install this update rollup on a computer that is not connected to the Internet, you may experience long installation times. Additionally, you may receive the following message:
Creating Native images for .Net assemblies.
This behavior is caused by network requests to connect to the following website:

http://crl.microsoft.com/pki/crl/products/CodeSigPCA.crl (http://crl.microsoft.com/pki/crl/products/CodeSigPCA.crl)

These network requests represent tries to access the certificate revocation list for each assembly that native image generation (NGen) compiles to native code. However, because the Exchange server is not connected to the Internet, each request must wait to time out before the process continues.

To resolve this issue, follow these steps:
  1. On the Tools menu in Windows Internet Explorer, click Internet Options, and then click the Advanced tab.
  2. In the Security section, click to clear the Check for publisher's certificate revocation check box, and then click OK.
Clear this security option in Internet Explorer only if the computer is in a tightly controlled environment. When the setup is complete, click to select the Check for publisher’s certificate revocation check box again.

Update issue on computers that have customized Outlook Web App files

Important Before you apply the update rollup, make a backup copy of any customized Outlook Web App files. For more information about how to customize Outlook Web App, go to the following Microsoft website:
Outlook Web App customization details (http://technet.microsoft.com/en-us/library/ee633483(EXCHG.140).aspx )
When you apply an update rollup package, the update process updates the Outlook Web App files if they are required. Therefore, any customizations to the Logon.aspx file or to other Outlook Web App files are overwritten, and you must re-create the Outlook Web App customizations in Logon.aspx.

Update issue for CAS Proxy Deployment Guidance customers who deploy CAS-CAS proxying

If you meet both of the following conditions, apply the update rollup on the Internet-facing Client Access servers before you apply the update rollup on the non-Internet-facing Client Access servers:
  • You are a CAS Proxy Deployment Guidance customer.
  • You have deployed CAS-CAS proxying.

Note For other Exchange Server 2010 configurations, you do not have to apply the update rollup on the servers in any particular order.

For more information about CAS-CAS proxying, go to the following Microsoft website:
General information about CAS-CAS proxying (http://technet.microsoft.com/en-us/library/bb310763(EXCHG.140).aspx )

Prerequisites

To apply this update rollup, you must have Exchange Server 2010 SP3 installed.

Important Remove all interim updates for Exchange Server 2010 SP3 before you apply this update rollup.

Restart requirement

The required services are automatically restarted when you apply this update rollup.

Removal information

To remove Update Rollup 3 for Exchange Server 2010 SP3, use the Add or Remove Programs item in Control Panel to remove update 2891587.

More information

You cannot install or uninstall Update Rollup 3 for Exchange Server 2010 SP3 on a double-byte character set (DBCS) version of Windows Server 2012 if the language preference for non-Unicode programs is set to the default language. To work around this issue, you must first change this setting. To do this, follow these steps:
  1. In Control Panel, open the Clock, Region and Language item, and then click Region.
  2. Click the Administrative tab.
  3. In the Language for non-Unicode programs area, click Change system locale.
  4. On the Current system locale list, click English (United States), and then click OK.
After you successfully install or uninstall Update Rollup 3, revert this language setting as appropriate.

References

For more information about terminology that Microsoft uses to describe software updates, click the following article number to go to the article in the Microsoft Knowledge Base:
824684  (http://support.microsoft.com/kb/824684/ ) Description of the standard terminology that is used to describe Microsoft software updates

Applies to
  • Microsoft Exchange Server 2010 Service Pack 3, when used with:
    • Microsoft Exchange Server 2010 Enterprise
    • Microsoft Exchange Server 2010 Standard
Keywords: 
kbqfe kbfix kbexpertiseinter kbsurveynew atdownload KB2891587
Share
Additional support options
Ask The Microsoft Small Business Support Community
Contact Microsoft Small Business Support
Find Microsoft Small Business Support Certified Partner
Find a Microsoft Store For In-Person Small Business Support