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Article ID: 289987 - Last Review: September 20, 2011 - Revision: 6.0

This article was previously published under Q289987
For a Microsoft Outlook 2000 (IMO) version of this article, see 196890  (http://support.microsoft.com/kb/196890/ ) .
For a Microsoft Outlook 98 (CW) version of this article, see 179868  (http://support.microsoft.com/kb/179868/ ) .
For a Microsoft Outlook 98 (IMO) version of this article, see 179870  (http://support.microsoft.com/kb/179870/ ) .

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SUMMARY

This article describes how to compact personal folders (.pst) files or offline store (.ost) files in Microsoft Outlook to eliminate deleted item space and recover room on your hard disk.

MORE INFORMATION

To conserve space on your hard disk, you can delete unwanted items from the various .pst and .ost files, and then compact the files to make them smaller.

Note When you delete the unwanted items from each folder, it moves them to the Deleted Items folder, which is in the same file. You must delete the items from the Deleted Items folder to permanently delete them so that Outlook can compact the file.

The compacting process does not remove all the free space from the file. It leaves either 16 kilobytes (KB) or 4 percent (%) of the file size (before compacting) whichever is greater.

To be compacted, a .pst or .ost file must meet the following requirements:
  • The file must be 16 KB or larger.
  • The file must have at least 16 KB of free space since the last time that you compacted it.
You can start the Outlook file compaction manually, or run it automatically in the background.

Automatic Background Compaction

Automatic compaction takes place as an idle task in the background. The following conditions must be true for this background task to take place:
  • You must be running Outlook.
  • Your computer must not be engaged in other CPU-intensive tasks such as copying or downloading files.

How to Manually Start PST Compaction

  1. On the File menu, click Data File Management.
  2. Click to select your Personal Folder, and then click Settings.
  3. On the General tab, click Compact Now.
  4. Click OK, and then click Close.

Microsoft Office Outlook 2010

  1. Click the File tab on the Ribbon, and then click the Info tab on the menu.
  2. Click the Accounts Settings tab, and then click on Accounts Settings again
  3. Click the Data Files tab.
  4. Click to select your Personal folder, and then click Settings.
  5. On the General tab, click Compact Now.
  6. Click OK, and then click Close.

How to Manually Start OST Compaction

Use one of the following methods:

Method 1: Microsoft Office Outlook 2007

  1. Delete any items that you do not want to keep, and then empty the Deleted Items folder.
  2. On the Tools menu, click Account Settings.
  3. In the list, select Microsoft Exchange Server, and then click Change.
  4. Click More Settings.
  5. On the Advanced tab, click Offline Folder File Settings.
  6. Click Compact Now.

Method 2: Microsoft Office Outlook 2003 and earlier versions of Outlook

  1. On the Tools menu, click to select E-mail Accounts.
  2. Click View or change existing e-mail account, and then click Next.
  3. Click Microsoft Exchange Server, and then click Change.
  4. Click More Settings.
  5. On the Advanced tab, click Offline Folder File Settings.
  6. Click Compact Now.
  7. When the compact operation is finished, click OK twice.
  8. Click Next, and then click Finish.

Method 3: Microsoft Office Outlook 2010

1. Delete any items that you do not want to keep, and then empty the Deleted Items folder.
2. Click on File Tab in the Ribbon and Select Info tab in the Menu
3. Click on Accounts Settings tab, Click on Account Settings again
4. In the list, select Microsoft Exchange Server, and then click Change.
5. Click More Settings.
6. On the Advanced tab, click Offline Folder File Settings.
7. Click Compact Now.
  1. Delete any items that you do not want to keep, and then empty the Deleted Items folder.
  2. Click the File tab on the Ribbon, and then click the Info tab on the menu.
  3. Click the Accounts Settings tab, and then click Account Settings again.
  4. In the list, select Microsoft Exchange Server, and then click Change.
  5. Click More Settings.
  6. On the Advanced tab, click Offline Folder File Settings.
  7. Click Compact Now.

APPLIES TO
  • Microsoft Office Outlook 2007
  • Microsoft Office Outlook 2003
  • Microsoft Outlook 2002 Standard Edition
  • Microsoft Outlook 2010
Keywords: 
kbautomation kbhowto KB289987
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