Microsoft small business knowledge base

Article ID: 289997 - Last Review: October 26, 2013 - Revision: 2.0

This article was previously published under Q289997
This article has been archived. It is offered "as is" and will no longer be updated.


When Outlook is configured for working offline and you right-click a file on the desktop and click Send To and Mail Recipient, the computer may stop responding (hang) after you then click Send.


To work around this behavior, restart the computer, restart Outlook, open a new e-mail message, and then insert the file as an attachment.


Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Applies to
  • Microsoft Outlook 2002 Standard Edition
kbnosurvey kbarchive kbbug kbpending kbprogramming KB289997
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