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Article ID: 2902808 - Last Review: November 19, 2013 - Revision: 2.0

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Summary

Microsoft has released an update for Microsoft Office for Mac 2011. In addition to the application improvements that are mentioned here, Office for Mac 2011 is now available as a subscription offering. For more information about subscription, see Frequently Asked Questions. (http://go.microsoft.com/fwlink/?LinkId=270016)

More information

This update provides the latest fixes for Office for Mac 2011. These include the following:
  • Improves functionality in Outlook for Mac.
    This update includes functionality that defaults newly configured Yahoo! Mail accounts to IMAP instead of to POP. This update also includes functionality that defaults newly configured Outlook.com accounts to IMAP instead of to POP.
  • Improves stability in Outlook for Mac.
    This update fixes an issue that causes read receipts always to be sent after you read a message that a read receipt requested. This update includes functionality that lets you decide whether to send a read receipt and to remember your selections (Always Send or Never Send). This update applies to on-premises Microsoft Exchange Server 2007, Exchange Server 2010, Exchange Server 2013 Cumulative Update 3, and Microsoft Exchange Online in Microsoft Office 365. 
  • Improves conversation threading in Outlook for Mac.
    This update includes functionality that uses the In-Reply-To and Reference fields in mail headers to improve conversation threading for the display of conversation views. 
  • Improves the ability of Outlook for Mac to connect to Exchange
    This update fixes an issue that causes Outlook for Mac not to connect to Exchange when Outlook uses certain proxy servers. 
  • Improves functionality in Word for Mac.
    This update fixes an issue that causes a crash when you start Polish Microsoft Word 2011 on OS X Mavericks. 

Prerequisites

Before you install the Office for Mac 2011 14.3.9 update, make sure that you have Office for Mac 2011 14.1.0 or a later version installed on your computer. Also, make sure that the computer is running Mac OS X v10.5.8 or a later version of the Mac OS X operating system.

To verify that the computer meets this prerequisite, click About This Mac on the Apple menu.

To verify that Office for Mac 2011 14.1.0 is installed on your computer, follow these steps:
  1. On the Go menu, click Applications.
  2. Open the Microsoft Office 2011 folder, and then start any Office application. (For example, start Word).
  3. On the application menu, click About <application>.
  4. In the About <application> dialog box, notice the version number that is displayed there. It should be 14.1.0 or a later version number.

How to obtain the update

The following file is available for download from the Microsoft Download Center:

Collapse this imageExpand this image
Download
Download the Microsoft Office for Mac 14.3.9 Update package now. (http://www.microsoft.com/downloads/details.aspx?FamilyID=f7b8c82f-71ff-4675-8924-dab652ba6603)

 Release Date: November 19, 2013

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591  (http://support.microsoft.com/kb/119591/ ) How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Updated files

For a complete list of the files that this update adds or changes, double-click the update installer, and then, on the File menu, click Show Files.

Notes

The Office for Mac 14.3.9 Update is also available from Microsoft AutoUpdate. AutoUpdate is a program that automatically keeps Microsoft software up-to-date.

To use AutoUpdate, start a Microsoft Office program. Then, on the Help menu, click Check for Updates.

For more information about resources for Office for Mac 2011, go to the following Microsoft website: 
http://www.microsoft.com/mac (http://www.microsoft.com/mac)

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Applies to
  • Microsoft Office for Mac Academic 2011
  • Microsoft Office for Mac Home and Business 2011
  • Microsoft Office for Mac Home and Business 2011 Home Use Program
  • Microsoft Office for Mac Home and Student 2011
  • Microsoft Office for Mac Standard 2011
  • Microsoft Excel for Mac 2011
  • Microsoft Lync for Mac 2011
  • Microsoft Outlook for Mac 2011
  • Microsoft PowerPoint for Mac 2011
  • Microsoft Word for Mac 2011
Keywords: 
kbupdate atdownload kbfix kbqfe kbbug kbsurveynew KB2902808
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