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Article ID: 291509 - Last Review: January 31, 2007 - Revision: 3.1

This article was previously published under Q291509

SYMPTOMS

When you use the Rules Wizard in Outlook 2002, you may receive the following error message in the Rules Error dialog box when new messages are delivered:
Cannot move to the <folder name> Folder.
This only occurs once per specific rule.

In Microsoft Office Outlook 2007 or in Microsoft Office Outlook 2003, you may receive the following error message when you click Rules and Alertson the Tools menu:
One or more rules contain errors. Delete or modify these rules.

CAUSE

This problem occurs because the personal folders (.pst) file to which you are moving messages with a rule has been removed from your computer. The Move it to the <folder name> folder rule is no longer valid.

In Outlook, the Rules Wizard automatically disables an invalid rule. However, it is possible that some rules are not disabled automatically.

RESOLUTION

To resolve this problem in Outlook 2002, find the invalid rule in the Rules Wizard and remove or modify it to deliver messages to a folder within a .pst file that is currently in use on your computer. To do this:
  1. On the Tools menu, click Rules Wizard.
  2. In the Rules Wizard dialog box, you will see your rules listed in the Apply Rules in the following order box and the Rule Description (click on an underlined value to edit it). You can click each rule and examine the description for the invalid location. The invalid item reads as follows:
    Move it to the specified folder.
  3. When you have found the invalid rule, click the underlined text for the specified folder target
  4. The Choose a Folder dialog box appears, click a new and valid folder in a .pst file that is currently in use, and then click OK
  5. Click OK to close the Rules Wizard dialog box.
To resolve this issue in Outlook 2007 and in Outlook 2003, follow these steps:
  1. On the Tools menu, click Rules and Alerts.
  2. Click OK when you receive the following error message:
    One or more rules contain errors. Delete or modify these rules.
  3. Locate and click the invalid rule. The invalid rule appears as red text., and it has (Error) after its name.
  4. Click Change Rule, and then click Edit Rule Settings.
  5. In the text Move it to the specified folder, click Specified to choose a new folder for this rule, and then click k Finish.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

APPLIES TO
  • Microsoft Office Outlook 2007
  • Microsoft Office Outlook 2003
  • Microsoft Outlook 2002 Standard Edition
Keywords: 
kberrmsg kbbug kbnofix KB291509
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