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Article ID: 292003 - Last Review: January 6, 2015 - Revision: 5.0

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The Windows 2000 Support Tools help support personnel and network administrators to manage their networks and troubleshoot problems. Windows 2000 Service Pack 2 (SP2) includes updates for several of the Support Tools. The tools that have been updated include:


To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910  ( ) How to Obtain the Latest Windows 2000 Service Pack
The English version of this fix should have the following file attributes or later:
   Date      Time     Version        Size     File name
   01/31/01   7:39pm  5.0.2195.2867  114,448  Netdom.exe
   12/19/00   9:18pm  5.0.2195.2808  161,040  Nltest.exe
   11/21/00   8:59pm  5.0.2195.2778   84,752  Dnscmd.exe
   08/28/00  12:30am  5.0.2195.2104  389,392  Netdiag.exe
   09/06/00  12:55pm  5.0.2195.2127  217,872  Dcdiag.exe
   10/24/00   9:38pm  5.0.2195.2560  103,184  Dfsutil.exe


Microsoft has confirmed that this is a problem in Microsoft Windows 2000. This problem was first corrected in Windows 2000 Service Pack 2.

More information

The Support Tools are not automatically installed when you install SP2. Windows 2000 Datacenter Server customers should consult with their OEM for the updated Support Tools.

The updated tools are available in the Support\Tools\ file on the Windows 2000 SP2 CD-ROM. They are also available for download from the Microsoft Web site at: (

The Windows 2000 Support Tools Help file (W2rksupp.chm), which is located in the Support Tools .cab file, provides a description of each file and its associated syntax, sample output, and notes. Refer to this Help file for specific usage information for these tools. Additional help is available by typing toolname /help at a command prompt.

The following Microsoft Knowledge Base articles include additional information about fixes or features that have been added to the updated tools:
259887  ( ) RRType HINFO or ISDN Are Not Added When You Use the Dnscmd.exe Tool
267855  ( ) Problems with Many Domain Controllers with Active Directory Integrated DNS Zones
265706  ( ) DCDiag and NetDiag in Windows 2000 Facilitate Domain Join and DC Creation
293114  ( ) Updates to Dfsutil.exe
For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:
249149  ( ) Installing Microsoft Windows 2000 and Windows 2000 Hotfixes
kbnosurvey kbarchive kbproductlink kbbug kbfix kbqfe kbhotfixserver kbwin2000presp2fix KB292003
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