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Article ID: 2925465 - Last Review: February 11, 2014 - Revision: 2.0

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Symptoms

When you browse a JPEG image or some other image in Internet Explorer 11 on a high-DPI device, the system does not resize the image to fit the screen. Additionally, you can't pinch zoom to see the whole image.

Note This issue can also occur on a standard-DPI device when you are viewing a website in Internet Explorer in snapped mode.

Resolution

Update information

To resolve this issue, install the most recent cumulative security update for Internet Explorer. To do this, go to Microsoft Update (http://update.microsoft.com) .

Notes
  • This update was first included in the following security update:
    2909921  (http://support.microsoft.com/kb/2909921/ ) MS14-010: Cumulative security update for Internet Explorer: February 11, 2014
  • For technical information about the most recent cumulative security update for Internet Explorer, go to the following Microsoft website:
    http://www.microsoft.com/technet/security/current.aspx (http://www.microsoft.com/technet/security/current.aspx)

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

References

See the terminology  (http://support.microsoft.com/kb/824684/ ) that Microsoft uses to describe software updates.

Applies to
  • Internet Explorer 11
Keywords: 
kbqfe kbfix kbsurveynew kbexpertiseinter KB2925465
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