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Article ID: 2925465 - Last Review: February 11, 2014 - Revision: 2.0

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When you browse a JPEG image or some other image in Internet Explorer 11 on a high-DPI device, the system does not resize the image to fit the screen. Additionally, you can't pinch zoom to see the whole image.

Note This issue can also occur on a standard-DPI device when you are viewing a website in Internet Explorer in snapped mode.


Update information

To resolve this issue, install the most recent cumulative security update for Internet Explorer. To do this, go to Microsoft Update ( .

  • This update was first included in the following security update:
    2909921  ( ) MS14-010: Cumulative security update for Internet Explorer: February 11, 2014
  • For technical information about the most recent cumulative security update for Internet Explorer, go to the following Microsoft website: (


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.


See the terminology  ( ) that Microsoft uses to describe software updates.

Applies to
  • Internet Explorer 11
kbqfe kbfix kbsurveynew kbexpertiseinter KB2925465
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