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Article ID: 2962967 - Last Review: June 11, 2014 - Revision: 4.0

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Summary

This article describes the issues that are resolved in the June 2014 Microsoft Lync Room System update.

Introduction

Issues that the update resolves

This update makes the following fixes to Lync Room System issues:
  • Adds functionality to improve the content capture experience for a computer that is always connected in the Lync Room System.
  • Fixes an issue in which Lync Room System does not display recurring meetings until Lync Room System restarts.
  • Fixes an issue to increase the zone of action of the tabs on the console.
  • Fixes an issue in which later searches do not start at the top of the results set when you invite participants.
  • Fixes several issues that occur in a large meeting and the default display views.
  • Fixes an issue in which the positions of the language bar changes after you change languages.
  • Fixes an issue in which you cannot start a whiteboard when the I’m a Whiteboard option option is selected from the front of room screens.
  • Adds functionality that enables the Lync Room System administrative web portal to support a different user principal name (UPN) and Session Initiation Protocol (SIP).
  • 2972296  (http://support.microsoft.com/kb/2972296/ ) Lync Room System is stuck to a "joining conference room to meeting" message when you join a Lync meeting
Additionally, the update resolves the issues that are described in the following Microsoft Knowledge Base articles:
  • 2929207  (http://support.microsoft.com/kb/2929207/ ) Update for Lync Room System: April 2014
  • 2920616  (http://support.microsoft.com/kb/2920616/ ) Description of the Lync Room System update: January 2014

More information

How to install the update

To install the update for Lync Room System, use one of the following methods.

Note To use System Center Operations Manager to monitor the health of Lync Room System, you must join Lync Room System to the domain before you install the update. 
  • If you have installed the April update for Lync Room System and then joined the system to the domain, you must restore Lync Room System to factory settings and then join the domain before you install the June update. 
  • If you had joined the system to the domain before you installed the April update, you can install the June update directly.

For more information about how to join Lync Room System to the domain, go to the following Microsoft Knowledge Base (KB) article:
2933446  (http://support.microsoft.com/kb/2933446/ ) If you run System Center Operations Manager 2012, join Lync Room System to the domain before you install the April 2014 update

Online update

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To install an update on a Lync Room System device that has Internet access, follow these steps:
  1. Log on to Lync Room System in Administrator mode by using administrator credentials. To restart Lync Room System in Administrator mode, follow these steps:
    1. In meeting mode, select Options at the pre-meeting screen.
    2. To display a prompt for credentials, select Settings.
    3. Enter administrator credentials at the prompt.
    4. At the Windows logon screen, enter administrator credentials to display the LRS Admin Console.
  2. Click the Web Updates tab.
  3. Under Microsoft updates, select Download from Microsoft Update server.
  4. Under OEM updates, select Download from OEM server.
  5. To update automatically during the daily maintenance time, select the Automatic updates check box under Update frequency.
  6. Click Apply and Restart to save your changes.
Note If you change any settings, and you want to apply updates manually, follow these steps:
  1. Click Apply & Restart.
  2. Restart LRS, and then log on to LRS in Administrator mode by using administrator credentials.
  3. Click the Web Updates tab again.
  4. Select Check Updates and Install.
  5. Click OK to restart LRS when you are prompted.
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Intranet update

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To install an update on a Lync Room System device that does not have Internet access, follow these steps.

Note Before you install the update, you must have an HTTP server that Lync Room System has access to. For more information, go to the "How to set up an HTTP server in Windows Server 2012 R2" section.
  1. Download the public update manifest to your Virtual Directory’s physical folder from one of the following OEM links, depending on the manufacturer of your Lync Room System. The OEM may require the physical folder to be a specific folder in a folder structure.
  2. To extract the update manifest to the folder, follow these steps:
    1. At a command prompt, navigate to the physical folder by using the cd command.
    2. To extract LyncRoomUpdates.xml to the physical folder, run one of the following commands for the corresponding OEM:

      CrestronLyncRoomUpdates.exe LyncRoomUpdates.xml
      
      SmartLyncRoomUpdates.exe LyncRoomUpdates.xml
      
      PolycomLyncRoomUpdates.exe LyncRoomUpdates.xml
      Run the LyncRoomUpdates.xml command to view the contents of the update manifest.
  3. Download all files in the update manifest to the physical folder.

    Notes
    • If the XML entry contains a link, go to the link to download the file. The file must be named the same as the FileName attribute.
    • If the XML entry has the IsFwLink attribute set to True, add the file name to the end of the web address to download the file.
  4. Connect Lync Room System to a network by using an account that has access to your internal HTTP server.
  5. Log on to Lync Room System in Administrator mode by using administrator credentials.
  6. Click the Web Updates tab.
  7. Under Microsoft updates, select a Windows Server Update Services (WSUS) server.
  8. Under OEM updates, click Download from internal server.
  9. Under Update frequency, select the Automatic updates check box to update automatically during the daily maintenance time.
Note If you change any settings, and you want to apply updates manually, follow these steps:
  1. Click Apply & Restart.
  2. Restart Lync Room System, and then log on to Lync Room System in Administrator mode by using administrator credentials.
  3. Click the Web Updates tab again.
  4. Select Check Updates and Install.
  5. Click OK to restart Lync Room System when you are prompted.
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How to set up an HTTP server in Windows Server 2012 R2

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To set up an HTTP server to download the update files for a Lync Room System installation that does not have Internet access in Windows Server 2012 R2, follow these steps:
  1. Add the Web Server (IIS) role in Windows Server 2012 R2.
  2. Click Internet Information Services (IIS) Manager in Server Manager\Tools.
  3. In IIS Manager, open the tree for your HTTP server, and then expand the Sites node.
  4. Right-click the Sites node, and then click Add Virtual Directory.
  5. Create a name for access by using the IP address\Name format. Select the physical path of the folder on a disk to which you will download the Lync Room System public update manifest and associated files.

    Note The OEM may require the physical folder to be a specific folder in a folder structure. Therefore, you must select the extracted OEM root directory as your physical path, and then follow the OEM instructions for the file path, which you should specify in the following location:

    LRS Admin Console > Web Updates > Download from internal server text box
  6. After you download the files, make sure that the server will serve all files appropriately by visiting each address, such as IP address\Name\File.extension.

    Note If a file is not served, add a MIME type for the file in IIS Manager.
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Prerequisites

There are no prerequisites for installing this update.

Restart requirement

You must restart the Lync Room System device after you install this update.

Update replacement information

This update replaces the following update:
2929207  (http://support.microsoft.com/kb/2929207/ ) Update for Lync Room System: April 2014

References

For more information about software update terminology, click the following article number to go to the article in the Microsoft Knowledge Base:
824684  (http://support.microsoft.com/kb/824684/ ) Description of the standard terminology that is used to describe Microsoft software updates

Applies to
  • Lync Room System
Keywords: 
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