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Article ID: 299056 - Last Review: August 15, 2007 - Revision: 1.4

This article was previously published under Q299056

SYMPTOMS

After you install Windows XP, and you run Windows product registration, you may receive the following error message:
An Internet connection could not be chosen.
Windows was unable to determine which network connection to use for Internet access.

CAUSE

This problem can occur if there are multiple-connective devices that are installed in the computer and Windows XP is unable to determine which device to use.

RESOLUTION

To resolve this problem, complete the Windows product registration process, and then run the Network Setup Wizard.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

Connective devices can include:
  • A network adapter
  • A 1394 interface card
  • A modem

APPLIES TO
  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional
Keywords: 
kbpubtypekc kberrmsg kbprb KB299056
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