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Article ID: 302822 - Last Review: August 29, 2013 - Revision: 8.0

This article was previously published under Q302822
 If you have lost, broken, or misplaced your original Microsoft Office installation CD, you can order replacement media from Microsoft.  

Check to see if your version is available for download before ordering a replacement DVD

Before ordering a replacement DVD, please check to see if the version (SKU) of Office that you need is available on our free download site: http://office.microsoft.com/en-us/download-backup-restore-microsoft-office-products-FX103427465.aspx (http://office.microsoft.com/en-us/download-backup-restore-microsoft-office-products-FX103427465.aspx) .

Note: You must have a valid Product Key handy before download and installation. Not all versions (SKUs) of Office are available for download, some require that you purchase a replacement DVD. 

Order a replacement CD

U.S. customers can contact the Microsoft Order Desk at the following phone number:
(800) 360-7561, Monday through Friday, 5:00 A.M. to 7:00 P.M. Pacific Time
Canadian customers can contact the Canadian Order Desk at the following number:
(800) 933-4750, Monday through Friday, 5:00 A.M. to 7:00 P.M. Pacific Time 

Available disks:
  • Microsoft Office Home and Student 2010
  • Microsoft Office Home and Business 2010
  • Microsoft Office Professional 2010
  • Microsoft Office Home and Student 2013
  • Microsoft Office Home and Business 2013
  • Microsoft Office Professional 2013


Applies to
  • Microsoft Office Home and Business 2010
  • Microsoft Office Home and Student 2010
  • Microsoft Office Home and Student 2013
  • Microsoft Office Personal 2013
Keywords: 
kbhowto kbcorrupt kbinfo KB302822
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