When you try to open a Microsoft Money data file, you may receive
the following error message:
Money cannot open this file
because it was created by an incompatible version.
This issue may occur if you try to open a Money data
file that was created by using a different localized (international) version of
Money. Money data files that were created in different localized versions of Money may
not be compatible with each other.
For example, you cannot use the US Edition of Money to open a Money file that was created in the French or UK Editions of Money.
This issue may also occur if your
Money file contains problematic or unusual transactions.
To work around this issue, use one or more of the following
- Make sure that you are using the same localized version of
Money that the file was created in. For example, use the French Edition of
Money to open a Money file that was created in an earlier French Edition of
- Verify that dates are entered correctly in your Money file.
For example, an account may use dates with a forward slash (/), but the
regional settings in the computer may specify a dash (-). This difference may
cause Money to fail when it tries to convert the file.
identify the regional settings in your computer, follow these steps:
- Open the Regional Settings item in Control Panel. To do this in Windows Vista, click Start
, type Control international in the Start Search box, and then press ENTER.
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To open the Regional Settings item in Control Panel in Windows XP and earlier versions, click Start, click Run, type Control international, and then click OK.
- Notice the date style, and then make sure that the style
matches the style that you are using in Money.
- Look for problematic transactions. An account may contain a
single transaction that is causing a problem in the conversion. Usually this
occurs in Investment accounts.
To isolate problematic transactions,
follow these steps:
- Reinstall your earlier version of Money.
- Open the Money file, and then export your accounts.
- Use your earlier version of Money to export your
accounts to QIF files.
For more information about how to export and import account
information, click the following article number to view the article in the Microsoft Knowledge Base:
How to export and import account information in Microsoft Money
- Reinstall your updated version of Money.
- Use your updated version of Money to create a new file on the File menu, and then import the QIF files into this new file one at a time.
- If any of the imports are unsuccessful, you will know
the account in which to search for the problematic transaction.
- If these steps do not resolve the issue,
use your earlier version of Money to export your accounts to QIF files, and
then import the QIF files by using the newer version of Money, as described in the export and import Knowledge Base article. Make sure that you import all the QIF files at the same time to avoid duplication because of transfers between accounts.