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Article ID: 305122 - Last Review: October 24, 2013 - Revision: 3.3

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SYMPTOMS

When you log off from a session where you used Kerberos credentials on a computer that runs Windows 2000, an access violation may occur in Lsass.exe.

CAUSE

This behavior occurs if only one of the two handles that are related to Kerberos credentials is closed. The Kerberos credentials are purged in one of the handles. The credentials are then purged again in the other handle, which causes the access violation.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910  (http://support.microsoft.com/kb/260910/EN-US/ ) How to Obtain the Latest Windows 2000 Service Pack

This fix should be applied to both server and client systems that run Windows 2000.

The English version of this fix should have the following file attributes or later:
   Date       Time     Version         Size      File name
   ------------------------------------------------------------------
   8/2/2001   03:10p   5.0.2195.4041   502,032   Lsasrv.dll (56-bit)
   8/2/2001   03:20p   5.0.2195.4003   355,088   Advapi32.dll
   8/2/2001   03:15p   5.0.2195.4041   519,440   Instlsa5.dll
   8/2/2001   03:20p   5.0.2195.3951   143,120   Kdcsvc.dll
   8/2/2001   03:09p   5.0.2195.4041   197,392   Kerberos.dll
   6/26/2001  08:16p   5.0.2195.3781    69,456   Ksecdd.sys
   8/2/2001   03:10p   5.0.2195.4041   501,520   Lsasrv.dll
   8/2/2001   03:10p   5.0.2195.4041    33,552   Lsass.exe
   8/2/2001   03:20p   5.0.2195.3868   909,072   Ntdsa.dll
   8/2/2001   03:20p   5.0.2195.4005   382,224   Samsrv.dll
   8/2/2001   03:20p   5.0.2195.3781   128,784   Scecli.dll
   8/2/2001   03:20p   5.0.2195.3649   299,792   Scesrv.dll
				

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.

MORE INFORMATION

For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:
265173  (http://support.microsoft.com/kb/265173/EN-US/ ) The Datacenter Program and Windows 2000 Datacenter Server Product
For additional information about how to install multiple hotfixes with only one reboot, click the article number below to view the article in the Microsoft Knowledge Base:
296861  (http://support.microsoft.com/kb/296861/EN-US/ ) Use QChain.exe to Install Multiple Hotfixes with One Reboot
For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:
249149  (http://support.microsoft.com/kb/249149/EN-US/ ) Installing Microsoft Windows 2000 and Windows 2000 Hotfixes

APPLIES TO
  • Microsoft Windows 2000 Service Pack 1
  • Microsoft Windows 2000 Service Pack 2
  • Microsoft Windows 2000 Advanced Server
Keywords: 
kbnosurvey kbarchive kbbug kbfix kbwin2000presp3fix kbqfe kbwin2000sp3fix kbsecurity kbhotfixserver KB305122
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