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Article ID: 306913 - Last Review: September 25, 2011 - Revision: 5.0

This article was previously published under Q306913

SYMPTOMS

When you attempt to start a program, you may receive one of the following error messages, where file name is the name of an .exe program file, and where Program is the name of the program that is being started:

Error message 1

Cannot find the file file name.
Check to ensure the path and filename are correct and that all required libraries are available.

Error message 2

Cannot launch application.

Error message 3

Program is not a valid Win32 application.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
311446  (http://support.microsoft.com/kb/311446/ ) You cannot start programs (.exe files) when your computer is infected with the SirCam virus

CAUSE

This issue can occur if your computer is infected with the Sircam32 virus.

RESOLUTION

Microsoft does not provide software that can detect or remove computer viruses. If you suspect or confirm that your computer is infected with a virus, obtain current antivirus software. For a list of antivirus software manufacturers, click the following article number to see the article in the Microsoft Knowledge Base:
49500  (http://support.microsoft.com/kb/49500/ ) List of Antivirus Software Vendors

MORE INFORMATION

The Sircam32 virus is normally spread through e-mail attachments. The title of the e-mail message that contains this virus may vary, but the text of the message may be similar to any of the following examples:
  • Hi! How are you?

    I send you this file in order to have your advice.
  • I hope you can help me with this file that I send.
  • I hope you like the file that I send you.
  • This is the file with the information that you ask for.

    See you later.

    Thanks
The same text may also be written in Spanish.

For more information about the SirCam virus, view the following Symantec Web sites:
http://www.sarc.com/avcenter/venc/data/w32.sircam.worm@mm.html (http://www.sarc.com/avcenter/venc/data/w32.sircam.worm@mm.html)
http://www.symantec.com/avcenter/venc/data/w32.sircam.worm@mm.removal.tool.html (http://www.symantec.com/avcenter/venc/data/w32.sircam.worm@mm.removal.tool.html)
Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.


For more information, click the following article number to view the article in the Microsoft Knowledge Base:
311446  (http://support.microsoft.com/kb/311446/ ) You cannot start programs (.exe files) when your computer is infected with the SirCam virus


APPLIES TO
  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Professional Edition
  • Microsoft Windows NT Workstation 4.0 Developer Edition
  • Microsoft Windows NT Server 4.0 Standard Edition
Keywords: 
kb3rdparty kberrmsg kbprb kburl KB306913
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