Microsoft small business knowledge base

Article ID: 309495 - Last Review: May 17, 2007 - Revision: 1.3

Hotfix Download Available
View and request hotfix downloads
This article was previously published under Q309495


When you install a Microsoft Installer-based software Setup program over a wireless network connection, you may receive following error message:
Error 2229. An internal error has occurred


This problem can be caused by unexpected network drop outs that the Windows Installer service did not handle.


To resolve this problem, obtain the latest service pack for Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
322389  ( ) How to Obtain the Latest Windows XP Service Pack
The English version of this fix should have the following file attributes or later:
   Date         Time   Version      Size       File name  Platform
   12-Oct-2001  17:45  2.0.2600.15  1,994,752  Msi.dll    Intel
   12-Oct-2001  17:46  2.0.2600.15  6,044,160  Msi.dll    Itanium 64-bit


Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows XP Service Pack 1.

  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional
kbhotfixserver kbqfe kbbug kbenv kberrmsg kbfix kbsetup kbwinxpsp1fix KB309495
Additional support options
Ask The Microsoft Small Business Support Community
Contact Microsoft Small Business Support
Find Microsoft Small Business Support Certified Partner
Find a Microsoft Store For In-Person Small Business Support