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Article ID: 310407 - Last Review: September 26, 2005 - Revision: 2.3

This article was previously published under Q310407

SYMPTOMS

When you attempt to run an Active Server Pages (ASP) Web page or a program written with Microsoft Visual Basic Scripting Edition (VBScript) on your Microsoft Windows XP-based computer, you may see symptoms similar to the following:
  • You receive an "access violation" error message.
  • The program stops responding (crashes).

CAUSE

This problem can occur because of changes in VBScript 5.6 that are included with Windows XP. These changes may cause some incompatibilities with programs that were written with VBScript 5.5.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
322389  (http://support.microsoft.com/kb/322389/EN-US/ ) How to Obtain the Latest Windows XP Service Pack
This update is available on the Microsoft Windows Update Web site.
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Download
Download the Windows XP Application Compatibility Update now (http://windowsupdate.microsoft.com/)
Release Date: October 25, 2001

For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591  (http://support.microsoft.com/kb/119591/EN-US/ ) How to Obtain Microsoft Support Files from Online Services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file. The English version of this fix should have the following file attributes or later:
   Date         Time   Version     Size       File name     Platform
   ----------------------------------------------------------------------
   12-Oct-2001  19:04  5.6.0.6914    483,379  Vbscript.dll  i386
   12-Oct-2001  19:05  5.6.0.6914  1,310,720  Vbscript.dll  Itanium 64-bit
				

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows XP Service Pack 1.

APPLIES TO
  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional
Keywords: 
atdownload kbqfe kbbug kbfix kboswin2000fix kbwinxpsp1fix KB310407
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