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Article ID: 310489 - Last Review: February 28, 2014 - Revision: 4.0

This article was previously published under Q310489
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Summary

The information covered in this article is provided by: Microsoft Press (http://mspress.microsoft.com/) .

This article is part 8 of a series of thirteen articles that explain how to use Outlook 2000 to communicate through e-mail. To view the other articles in this series, please see the "Additional Resources" section later in this article.

This information is an excerpt from the Quick Course in Microsoft Outlook 2000 book, Chapter 3: "Communicating with E-Mail".

More information

Deleting Messages

In the early days of e-mail, people would often hold onto old e-mail messages so that they had a record of their senders' addresses. Because it is so easy to add e-mail addresses to the contact list, this reason for keeping old messages no longer exists, and after you have read most of your messages, you will probably want to delete them. To demonstrate how to delete messages, you'll clean up the Sent Items folder, but bear in mind that the procedure is the same for any Outlook e-mail folder.

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A screen shot showing the Sent Items icon

Sent Items icon
  1. Click the My Shortcuts button and then click the Sent Items icon on the Outlook bar to display a listing in the workspace of all the messages you have sent.
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    A screen shot showing the Sent Items
				folder
  2. Choose Select All from the Edit menu and then click the Delete button on the toolbar. Instead of actually deleting the messages, Outlook transfers them to the Deleted Items folder, giving you another opportunity to change your mind about getting rid of them.
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    A screen shot showing the Deleted Items icon

    Deleted Items icon
  3. Click the Outlook Shortcuts button and then click the Deleted Items icon on the Outlook bar to display that folder's contents.
  4. You really do want to delete these files, so choose Empty 'Deleted Items' Folder from the Tools menu. Click Yes when asked whether you want to get rid of the items for good.
  5. Display the contents of the Inbox and delete any messages you don't need. Be sure to keep the five messages you have sent to yourself.
Don't save sent messages

To keep your Outlook files from growing too big, you can turn off the option that automatically saves a copy of all your outgoing messages in the Sent Items folder. Choose Options from the Tools menu and click the E-mail Options button on the Preferences tab. Deselect the Save Copies Of Messages In Sent Items Folder check box in the Message Handling section, and click OK twice. If you later want to save a particular outgoing message in the Sent Items folder, click the Options button in the Message window before you send the message, select the Save Sent Message To check box, designate a location, and click Close.

If you want to permanently delete messages without having to later deal with them in the Deleted Items folder, you can choose Options from the Tools menu and select the Empty The Deleted Items Folder Upon Exiting check box in the General section of the Other tab. Then Outlook erases the folder's contents every time you exit the program.

ADDITIONAL RESOURCES

For additional information, click the article numbers below to view the articles in the Microsoft Knowledge Base:
307377  (http://support.microsoft.com/kb/307377/EN-US/ ) OL2000: Communicating with E-Mail: Part 1: Using the Inbox
310484  (http://support.microsoft.com/kb/310484/EN-US/ ) OL2000: Communicating with E-Mail: Part 2: Composing Messages
310485  (http://support.microsoft.com/kb/310485/EN-US/ ) OL2000: Communicating with E-Mail: Part 3: Addressing Messages Quickly
310486  (http://support.microsoft.com/kb/310486/EN-US/ ) OL2000: Communicating with E-Mail: Part 4: Attaching Files to Messages
310491  (http://support.microsoft.com/kb/310491/EN-US/ ) OL2000: Communicating with E-Mail: Part 5: Sending and Retrieving Messages
310487  (http://support.microsoft.com/kb/310487/EN-US/ ) OL2000: Communicating with E-Mail: Part 6: Replying to Messages
310488  (http://support.microsoft.com/kb/310488/EN-US/ ) OL2000: Communicating with E-Mail: Part 7: Forwarding Messages
307438  (http://support.microsoft.com/kb/307438/EN-US/ ) OL2000: Communicating with E-Mail: Part 9: Organizing Messages
310580  (http://support.microsoft.com/kb/310580/EN-US/ ) OL2000: Communicating with E-Mail: Part 11: Using Folders
310581  (http://support.microsoft.com/kb/310581/EN-US/ ) OL2000: Communicating with E-Mail: Part 12: Moving Messages
310582  (http://support.microsoft.com/kb/310582/EN-US/ ) OL2000: Communicating with E-Mail: Part 13: Organizing Messages with the Rules Wizard

References

The information in this article is an excerpt from the Quick Course in Microsoft Outlook 2000 book, published by Microsoft Press.

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A screen shot showing Quick Course book

http://www.microsoft.com/mspress/books/4556.aspx (http://www.microsoft.com/mspress/books/4556.aspx)

Learn More About Quick Course in Microsoft Outlook 2000 (Chapter URL)

For more information about this publication and other Microsoft Press titles, see http://mspress.microsoft.com (http://mspress.microsoft.com) .

Applies to
  • Microsoft Outlook 2000 Standard Edition
Keywords: 
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