If you try to install Microsoft Message Queuing, also known as MSMQ, 2.0 on a Domain Controller, the installation may fail, and you may receive the following error message:
0xC00e0013- Unable to establish connection with Active Directory. Verify that there are sufficient permissions to perform this operation.
If Message Queuing 2.0 is already installed, you cannot restart the service, and the following event is logged in the Application Event Log:
Event ID: 2063
Unable to successfully complete initialization of the Queue Manager. Message Queuing may function in an unpredictable fashion.
According to Microsoft Knowledge Base article 191989
, error 0xC00e0013 is a generic error. This error can occur if several configuration settings are not set correctly. Verify that the permissions on the following items are set correctly:
- The MsmqServices object in Active Directory
- The user who is attempting the installation
- Domain Name System (DNS)
- The global catalog
If the permissions are set correctly, and if the problem still occurs, the problem may occur because of a malformed subnet object within Active Directory.
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.
To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:Note
In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
No prerequisites are required.
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone
tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
28-Aug-2003 17:54 188.8.131.528 281,360 Mq1repl.dll
17-Jun-2003 14:33 184.108.40.2068 14,096 Mq1sync.exe
28-Aug-2003 15:00 220.127.116.113 76,144 Mqac.sys
28-Aug-2003 17:54 18.104.22.1683 217,360 Mqads.dll
30-Oct-2002 13:43 22.214.171.1241 25,360 Mqbkup.exe
28-Aug-2003 17:54 126.96.36.1998 76,560 Mqdscli.dll
28-Aug-2003 17:54 188.8.131.523 42,256 Mqdssrv.dll
21-Oct-2002 17:31 184.108.40.2069 98,064 Mqmig.exe
28-Aug-2003 17:54 220.127.116.119 265,488 Mqmigrat.dll
28-Aug-2003 17:54 18.104.22.1680 222,480 Mqoa.dll
28-Aug-2003 17:54 22.214.171.1243 9,488 Mqperf.dll
28-Aug-2003 17:54 126.96.36.1993 431,888 Mqqm.dll
28-Aug-2003 17:54 188.8.131.528 102,672 Mqrt.dll
28-Aug-2003 17:54 184.108.40.2066 70,928 Mqsec.dll
28-Aug-2003 17:54 220.127.116.113 400,656 Mqsnap.dll
28-Aug-2003 17:54 18.104.22.1682 23,824 Mqupgrd.dll
28-Aug-2003 17:54 22.214.171.1242 110,864 Mqutil.dll
28-Aug-2003 17:54 126.96.36.1998 64,784 Msmq.cpl
28-Aug-2003 19:55 188.8.131.52 639,848 Windows2000-kb310526-x86-enu-symbols.exe
28-Aug-2003 19:57 184.108.40.206 1,005,928 Windows2000-kb310526-x86-enu.exe
To work around this problem, follow these steps on the Domain Controller:
- Open Active Directory Sites and Services.
- Click to expand Sites.
- Click to expand the site name where the appropriate Domain Controller is located.
- Click to expand the subnet directory. A typical subnet object appears in the form 10.0.0.5\21.
- If any subnet objects are malformed, delete them. In addition, if you use multiple Domain Controllers, force replication.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
To reproduce this behavior, add conflicting subnet information inside DNS.
If error logging is enabled, you may see symptoms that are similar to the following in the Message Queuing 2.0 error log:
0xc04> Mon Apr 19 12:28:38 2004: MQADS Error: mqdscore/ipsite/230. HR: c00e0001
0xc04> Mon Apr 19 12:28:38 2004: MQADS Error: mqdscore/ipsite/180. HR: c00e0001
0xc04> Mon Apr 19 12:28:38 2004: MQADS Error: mqdscore/ipsite/170. HR: c00e0001
0xc04> Mon Apr 19 12:28:38 2004: MQADS Error: mqdscore/ipsite/30. HR: c00e0001
0xc04> Mon Apr 19 12:28:38 2004: MQADS Error: mqdscore/ipsite/10. HR: c00e0001
0xc04> Mon Apr 19 12:28:38 2004: MQADS Error: mqdscore/ipsite/20. HR: c00e0001
0xc04> Mon Apr 19 12:28:38 2004: MQADS Error: mqdscore/dscore/140. HR: c00e0001
0xc04> Mon Apr 19 12:28:38 2004: MQADS Error: mqads/mqdsapi/500. HR: c00e0001
0xc04> Mon Apr 19 12:28:38 2004: DSSRV Error: mqdssrv/dsapi/360. HR: c00e0001
For additional information about how hotfix packages are named, click the following article number to view the article in the Microsoft Knowledge Base:
New naming schema for Microsoft Windows hotfix packages
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
Error Message: Error 0xc00e0013, No connection with the site controller