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Article ID: 311361 - Last Review: October 27, 2006 - Revision: 1.2

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This article was previously published under Q311361


If you connect a Fujitsu Universal Serial Bus (USB) infrared remote control to a Windows XP-based computer and the remote control device has a button, an application error may occur in the Game Controllers tool (Joy.cpl) in Control Panel.


This issue is caused by an attempt to free invalid memory.


To resolve this problem, obtain the latest service pack for Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
322389  ( ) How to Obtain the Latest Windows XP Service Pack
The English version of this fix should have the following file attributes or later:
   Date         Time   Version      Size   File name
   02-NOV-2001  20:43  5.1.2600.18  165.0  Dinput8.dll


Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows XP Service Pack 1.

  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional
kbhotfixserver kbqfe kbbug kbfix kbmm kbwinxpsp1fix KB311361
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