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Article ID: 312372 - Last Review: June 5, 2007 - Revision: 1.3

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This article was previously published under Q312372


When your computer attempts to return from hibernation, the computer may not return from hibernation correctly. Instead, the computer may go through a full boot process. This issue occurs with the Korean version of Windows XP.


To resolve this problem, obtain the latest service pack for Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
322389  ( ) How to Obtain the Latest Windows XP Service Pack
The English version of this fix should have the following file attributes or later:
   Date         Time   Version      Size       File name
   26-Nov-2001  13:47  5.1.2600.21  1,842,176  Ntkrnlmp.exe
   26-Nov-2001  13:47  5.1.2600.21  1,896,960  Ntkrnlpa.exe
   26-Nov-2001  13:47  5.1.2600.21  1,870,336  Ntkrpamp.exe
   26-Nov-2001  13:47  5.1.2600.21  1,874,688  Ntoskrnl.exe


Microsoft has confirmed that this is a problem in Windows XP. This problem was first corrected in Windows XP Service Pack 1.

  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional
kbhotfixserver kbqfe kbbug kbfix kboswin2000fix kbwinxpsp1fix KB312372
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