DetailPage-MSS-KB

Microsoft small business knowledge base

Article ID: 313596 - Last Review: May 14, 2007 - Revision: 1.3

Hotfix Download Available
View and request hotfix downloads
 
This article was previously published under Q313596

SYMPTOMS

When you try to change your desktop background (wallpaper) from a .bmp image to another image type (such as a .jpg file), the .jpg image may not appear, and the .bmp image may be stretched to a full-screen size. This problem can also occur when you switch between a .jpg image and None (no background).

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
322389  (http://support.microsoft.com/kb/322389/EN-US/ ) How to Obtain the Latest Windows XP Service Pack
The English version of this fix should have the following file attributes or later:
   Date         Time   Version     Size       File name
   ------------------------------------------------------
   18-Dec-2001  19:46  6.0.2600.3  8,222,208  Shell32.dll
				

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows XP Service Pack 1.

APPLIES TO
  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional
Keywords: 
kbhotfixserver kbqfe kbbug kbenv kbfix kbshell kbui kbwinxpsp1fix KB313596
Share
Additional support options
Ask The Microsoft Small Business Support Community
Contact Microsoft Small Business Support
Find Microsoft Small Business Support Certified Partner
Find a Microsoft Store For In-Person Small Business Support