DetailPage-MSS-KB

Microsoft small business knowledge base

Article ID: 314448 - Last Review: May 14, 2007 - Revision: 1.3

Hotfix Download Available
View and request hotfix downloads
 
This article was previously published under Q314448

SYMPTOMS

When you try to apply changes in the Msconfig.exe tool, Msconfig.exe may stop responding (hang). However, an administrator may be able to complete the same operation without any problems.

CAUSE

This problem can occur if you do not have sufficient permissions to make the change in the Msconfig.exe tool. Msconfig.exe still tries to save the changes even if you do not have the appropriate permissions, and then retries this process after it receives an access denied error.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
322389  (http://support.microsoft.com/kb/322389/EN-US/ ) How to Obtain the Latest Windows XP Service Pack
The English version of this fix should have the following file attributes or later:
   Date       Time   Version      Size     File name
   ----------------------------------------------------
   06-Feb-02  12:30  5.1.2600.28  142,000  Msconfig.exe
				

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows XP Service Pack 1.

APPLIES TO
  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional
Keywords: 
kbhotfixserver kbqfe kbbug kbenv kbfix kbshell kbwinxpsp1fix KB314448
Share
Additional support options
Ask The Microsoft Small Business Support Community
Contact Microsoft Small Business Support
Find Microsoft Small Business Support Certified Partner
Find a Microsoft Store For In-Person Small Business Support