You may not be able to use the fully-qualified domain name
(FQDN) to connect to a Web folder on a Microsoft Internet Information Server
(IIS) Web server that requires basic authentication.
when you try to use the Add a Network Place Wizard to add a Web folder for
to "My Network Places," you are prompted for a user name and password to
connect. When you enter a valid user name and password, you are again prompted
for a user name and password.
This problem occurs because the Windows XP Web Distributed
Authoring and Versioning (WebDAV) redirector sends basic credentials with an
FQDN server name, which is not accepted by the IIS Web server.
To work around this problem, connect to the server by using the NetBIOS name (for example, use http://server) instead of the FQDN or type the NetBIOS name of the
server, followed by \user
in the User name
box instead of just the user name. For example, type
instead of just user
, and then type the password in the Password
has confirmed that this is a problem in the Microsoft products that are listed
at the beginning of this article.