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Article ID: 316253 - Last Review: May 18, 2007 - Revision: 1.3

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This article was previously published under Q316253

SYMPTOMS

The following Windows XP Help and Support links do not work:
  • Tour of Windows XP
  • Windows Newsgroups

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
322389  (http://support.microsoft.com/kb/322389/EN-US/ ) How to Obtain the Latest Windows XP Service Pack
The English version of this fix should have the following file attributes or later:
   Date         Time   Size     File name
   -----------------------------------------
   11-Jan-2002  16:14   66,900  Miscp.chm
   11-Jan-2002  16:14   79,108  Miscw.chm
   11-Jan-2002  16:14  385,980  System.chm
   11-Jan-2002  16:14   33,544  Whatnewp.chm
   11-Jan-2002  16:14   35,072  Whatneww.chm
				

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows XP Service Pack 1.

MORE INFORMATION

To view the "Tour of Windows XP" link, click What's new in WinXP in Windows XP Help and Support, click What's new topics, click What's new for Help and Support, and then click Tours and articles. To view the "Windows Newsgroups" link, click What's new in WinXP in Windows XP Help and Support, click What's new topics, and then click What's new for Help and Support.

APPLIES TO
  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional
Keywords: 
kbhotfixserver kbqfe kbbug kbenv kbfix kbshell kbui kbwinxpsp1fix KB316253
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