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Article ID: 316676 - Last Review: May 17, 2007 - Revision: 1.3

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This article was previously published under Q316676

SYMPTOMS

When you change between AC power and DC power on your laptop computer, you may receive a "STOP 0x0000000A" error message on a blue screen. This is more likely to occur when you unplug or replug the power supply into the computer while it is in Standby mode, and then resuming.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
322389  (http://support.microsoft.com/kb/322389/EN-US/ ) How to Obtain the Latest Windows XP Service Pack
The English version of this fix should have the following file attributes or later:
   Date         Time   Version      Size       File name     Platform
   --------------------------------------------------------------
   12-Feb-2002  16:42  5.1.2600.28     32,384  Amdk6.sys     i386
   12-Feb-2002  16:42  5.1.2600.28     32,896  Amdk7.sys     i386
   12-Feb-2002  16:42  5.1.2600.28     31,744  Crusoe.sys    i386
   24-Jan-2002  14:23  5.1.2600.28  1,842,176  Ntkrnlmp.exe  i386
   24-Jan-2002  14:23  5.1.2600.28  1,896,960  Ntkrnlpa.exe  i386
   24-Jan-2002  14:23  5.1.2600.28  1,870,336  Ntkrpamp.exe  i386
   24-Jan-2002  14:23  5.1.2600.28  1,874,688  Ntoskrnl.exe  i386
   12-Feb-2002  16:42  5.1.2600.28     37,248  P3.sys        i386
   12-Feb-2002  16:43  5.1.2600.28     30,976  Processr.sys  i386

   08-Jan-2002  16:12  5.1.2600.27  5,724,160  Ntkrnlmp.exe  Itanium 64-bit
   08-Jan-2002  16:12  5.1.2600.27  5,667,328  Ntoskrnl.exe  Itanium 64-bit
   08-Jan-2002  16:14  5.1.2600.27     60,544  Processr.sys  Itanium 64-bit
				

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows XP Service Pack 1.

APPLIES TO
  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional
Keywords: 
kbhotfixserver kbqfe kbbug kbenv kberrmsg kbfix kboswin2000fix kbwinxpsp1fix KB316676
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