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Article ID: 317181 - Last Review: May 17, 2007 - Revision: 1.3

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This article was previously published under Q317181

SYMPTOMS

You may be unable to transfer some or all of the images from your Nikon digital camera to your Windows XP-based computer.

CAUSE

This problem may occur if the PTP driver is not propagating the necessary vendor-defined events to the WIA service.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
322389  (http://support.microsoft.com/kb/322389/EN-US/ ) How to Obtain the Latest Windows XP Service Pack
The English version of this fix should have the following file attributes or later:
   Date       Time   Version      Size     File name
   --------------------------------------------------
   01-Feb-02  17:24  5.1.2600.28  148,480  Ptpusd.dll
				

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows XP Service Pack 1.

APPLIES TO
  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional
Keywords: 
kbhotfixserver kbqfe kbappcompatibility kbbug kbenv kbfix kbshell kbwinxpsp1fix KB317181
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