Microsoft small business knowledge base

Article ID: 317181 - Last Review: May 17, 2007 - Revision: 1.3

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You may be unable to transfer some or all of the images from your Nikon digital camera to your Windows XP-based computer.


This problem may occur if the PTP driver is not propagating the necessary vendor-defined events to the WIA service.


To resolve this problem, obtain the latest service pack for Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
322389  ( ) How to Obtain the Latest Windows XP Service Pack
The English version of this fix should have the following file attributes or later:
   Date       Time   Version      Size     File name
   01-Feb-02  17:24  5.1.2600.28  148,480  Ptpusd.dll


Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows XP Service Pack 1.

  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional
kbhotfixserver kbqfe kbappcompatibility kbbug kbenv kbfix kbshell kbwinxpsp1fix KB317181
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