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Article ID: 317606 - Last Review: February 27, 2014 - Revision: 5.4

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SYMPTOMS

When you deploy an image on your network computers, the computer names that are generated by Sysprep.exe may be duplicated. If this occurs, you may receive an error message that indicates that duplicate computer names exist on your network.

RESOLUTION

Windows 2000

To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910  (http://support.microsoft.com/kb/260910/EN-US/ ) How to Obtain the Latest Windows 2000 Service Pack
The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time      Version        Size     File name
   -----------------------------------------------------------
   15-Feb-2002  16:31:26  5.0.2195.4947  508,688  Syssetup.dll   
				

Windows XP

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language. The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Windows XP

   Date         Time   Version           Size     File name
   --------------------------------------------------------------
   03-Mar-2003  18:52  5.1.2600.1178     940,032  Syssetup.dll 

Windows XP 64-Bit Edition

   Date         Time   Version         Size       File name
   ---------------------------------------------------------------------
   03-Mar-2003  18:53  5.1.2600.1178   1,806,848  Syssetup.dll     IA64
   03-Mar-2003  17:31  5.1.2600.1178     940,032  Wsyssetup.dll    X86

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.

MORE INFORMATION

For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:
265173  (http://support.microsoft.com/kb/265173/EN-US/ ) The Datacenter Program and Windows 2000 Datacenter Server Product
For additional information about how to install multiple updates or hotfixes with only one reboot, click the following article number to view the article in the Microsoft Knowledge Base:
296861  (http://support.microsoft.com/kb/296861/EN-US/ ) How to Install Multiple Windows Updates or Hotfixes with Only One Reboot

APPLIES TO
  • Microsoft Windows XP Professional
  • Microsoft Windows XP Professional x64 Edition
  • Microsoft Windows 2000 Server SP1
Keywords: 
kbnosurvey kbarchive kbautohotfix kbhotfixserver kbqfe kbbug kbenv kberrmsg kbfix kbnetwork kbsetup kbwin2000presp3fix kbwin2000sp3fix KB317606
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