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Article ID: 318948 - Last Review: October 25, 2013 - Revision: 4.0

This article was previously published under Q318948
This article has been archived. It is offered "as is" and will no longer be updated.

Symptoms

When you upgrade from Microsoft Windows 95 or Microsoft Windows 98 to either of the operating systems listed at the beginning of this article, you may receive an error message similar to the following during the first restart:
NTLDR is missing or corrupt

Cause

This behavior may occur if EZ-BIOS is installed on your computer.

EZ-BIOS is a utility that permits you to create larger partitions than Windows 95 or Windows 98 supports by rewriting the partition table. Neither of the operating systems listed at the beginning of this article need this utility, and this utility may prevent you from upgrading to these operating systems.

Resolution

To resolve this issue remove (uninstall) EZ-BIOS. Contact Western Digital for more information about how to do this. For information about how to contact Western Digital, query in the Knowledge Base for one of the following articles:
60782  (http://support.microsoft.com/kb/60782/EN-US/ ) Hardware and Software Third-Party Vendor Contact List, Q-Z
Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

More information

For additional information, click the article number below to view the article in the Microsoft Knowledge Base:
255220  (http://support.microsoft.com/kb/255220/EN-US/ ) "NTLDR Is Missing" Error Message When You Upgrade or Install Windows 2000 Over Windows 95, Windows 98 or Windows Millennium Edition

Applies to
  • Microsoft Windows 2000 Professional Edition
  • Microsoft Windows NT Workstation 4.0 Developer Edition
Keywords: 
kbnosurvey kbarchive kberrmsg kbprb KB318948
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