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Article ID: 319598 - Last Review: October 27, 2006 - Revision: 1.2

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This article was previously published under Q319598

SYMPTOMS

If you install additional languages for the Windows XP Multilingual User Interface Pack from a very long source path (more than 105 characters), Setup finishes, but language may not be installed. When this occurs, the last entries in the Muisetup.log file are similar to:
LOG: Command line: MUISetup.exe /i 0407 /r /s

ERROR: CopyFile has failed: C:\WINDOWS\system32\MUI\0407\HHCTRLUI.DLL
The data is invalid.

LOG: Multilingual files for "0407" is installed successfully.
LOG: Multilingual files for "0407" is uninstalled successfully.
LOG: Error copying files.
Note that the command line and the language ID (in this example, 0407 for German) may vary depending on the installation options that you use.

CAUSE

The Multilingual User Interface Pack Setup program is limited to a maximum path length of 128 characters for some files. In this case, the full path to the Hhctrlui.dll file in the installation source folder is longer than 128 characters. The complete path to the Hhctrlui.dll file in your installation location, including the file name, must not exceed 128 characters.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
322389  (http://support.microsoft.com/kb/322389/EN-US/ ) How to Obtain the Latest Windows XP Service Pack
The English version of this fix should have the following file attributes or later:
   Date         Time   Version      Size    File name
   -----------------------------------------------------
   01-Apr-2002  15:12  5.1.2600.41  84,992  Muisetup.exe
				

WORKAROUND

To work around this problem, make sure that the path length to the installation source files is less than 105 characters in length.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows XP Service Pack 1.

APPLIES TO
  • Microsoft Windows XP Professional
Keywords: 
kbhotfixserver kbqfe kbbug kbfix kbshell kbwinxpsp1fix KB319598
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