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Article ID: 319778 - Last Review: May 21, 2007 - Revision: 1.3

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This article was previously published under Q319778

SYMPTOMS

User Datagram Protocol (UDP) traffic may not fail over to an alternate gateway. Instead, it may continue to try to connect through the first gateway. This problem may occur if your Windows XP-based client is configured with two or more default gateways. When you start your computer and the first gateway is unavailable, TCP (Transmission Control Protocol) traffic correctly fails over to the alternate gateway, and connects successfully, even though UDP traffic may not.

CAUSE

The dead gateway detection algorithm for Windows is designed to fail the entire client over to the alternate gateway when 25 percent of TCP sessions fail over to the alternate gateway. Windows XP does not entirely switch over to the alternate gateway if there are no existing TCP sessions and only new TCP sessions are failing over.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
322389  (http://support.microsoft.com/kb/322389/EN-US/ ) How to Obtain the Latest Windows XP Service Pack
The English version of this fix should have the following file attributes or later:
   Date       Time   Version      Size     File name
   -------------------------------------------------
   02-Apr-02  19:13  5.1.2600.41  310,000  Tcpip.sys
				

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows XP Service Pack 1.

MORE INFORMATION

For additional information about related topics, click the article numbers below to view the articles in the Microsoft Knowledge Base:
128978  (http://support.microsoft.com/kb/128978/EN-US/ ) Dead Gateway Detection in TCP/IP for Windows NT
171564  (http://support.microsoft.com/kb/171564/EN-US/ ) TCP/IP Dead Gateway Detection Algorithm Updated for Windows NT
You can obtain additional information from RFC 816, "Fault Isolation and Recovery." For information about how to obtain RFCs, please see the following article in the Microsoft Knowledge Base:
185262  (http://support.microsoft.com/kb/185262/EN-US/ ) How to Obtain Request for Comments Documents from the Internet

APPLIES TO
  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional
Keywords: 
kbhotfixserver kbqfe kbbug kbenv kbfix kbnetwork kbwinxpsp1fix KB319778
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