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Article ID: 319971 - Last Review: September 5, 2002 - Revision: 1.1

This article was previously published under Q319971

SYMPTOMS

Under the following conditions, you may not be able to open a file you just moved:
  • A DFS share and a regular share exist on the same server.
  • You move a single file from the regular share to the DFS share.
If you now view the Shared Folders snap-in, an open handle for the file with write access may exist. This handle is not released when you log off the client.

CAUSE

This problem occurs because a handle that is supposed to be cleaned up asynchronously is not cleaned up.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
322389  (http://support.microsoft.com/kb/322389/EN-US/ ) How to Obtain the Latest Windows XP Service Pack

WORKAROUND

To work around this problem, use either of the following methods:
  • Disconnect the client in the Shared Folders snap-in on the server.
  • Restart either the client or the server to close the handle on the server.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows XP Service Pack 1.

APPLIES TO
  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional
Keywords: 
kbbug kbenv kbfix kboswin2000fix kbui kbwinxpsp1fix KB319971
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