Microsoft small business knowledge base

Article ID: 319971 - Last Review: January 12, 2015 - Revision: 1.1

This article was previously published under Q319971
This article has been archived. It is offered "as is" and will no longer be updated.


Under the following conditions, you may not be able to open a file you just moved:
  • A DFS share and a regular share exist on the same server.
  • You move a single file from the regular share to the DFS share.
If you now view the Shared Folders snap-in, an open handle for the file with write access may exist. This handle is not released when you log off the client.


This problem occurs because a handle that is supposed to be cleaned up asynchronously is not cleaned up.


To resolve this problem, obtain the latest service pack for Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
322389  ( ) How to Obtain the Latest Windows XP Service Pack


To work around this problem, use either of the following methods:
  • Disconnect the client in the Shared Folders snap-in on the server.
  • Restart either the client or the server to close the handle on the server.


Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows XP Service Pack 1.

  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional
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