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Article ID: 320273 - Last Review: October 27, 2006 - Revision: 1.2

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This article was previously published under Q320273


When you are view Web folders in Windows Explorer, subfolders of a Web folder may not be displayed in the Folders pane. However, the subfolders are still displayed properly in the Explorer pane. When you view the subfolders in the Explorer pane, they are added to the Folders pane.


To resolve this problem, obtain the latest service pack for Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
322389  ( ) How to Obtain the Latest Windows XP Service Pack
The English version of this fix should have the following file attributes or later:
   Date         Time   Version         Size       File name
   02-May-2002  14:59  6.0.2600.44     1,331,200  Shdocvw.dll



Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows XP Service Pack 1.

  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional
kbhotfixserver kbqfe kbbug kbenv kbfix kbshell kbui kbwinxpsp1fix KB320273
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