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Article ID: 320987 - Last Review: October 27, 2006 - Revision: 1.1

This article was previously published under Q320987

SYMPTOMS

If you clear the Internet and E-mail check boxes in the Customize Start Menu dialog box, the Number of programs on Start menu option may not become effective.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
322389  (http://support.microsoft.com/kb/322389/EN-US/ ) How to Obtain the Latest Windows XP Service Pack

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows XP Service Pack 1.

APPLIES TO
  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional
Keywords: 
kbbug kbfix kbshell kbwinxpsp1fix KB320987
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