After you type a large number in the Reset fail
box on the Recovery
tab under a service property in the Services snap-in, the number
you type may change to a lower number or 578.
This problem occurs if an incorrect algorithm is used to
populate the Reset fail count after
Service Pack Information
To resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
How to Obtain the Latest Windows 2000 Service Pack
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix. Note
If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note
The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language. The English version of
this fix has the file attributes (or later):
Date Time Version Size File name
07-May-2002 13:50 5.0.2195.5746 294,672 Filemgmt.dll
has confirmed that this is a problem in the Microsoft products that are listed
at the beginning of this article.
This problem was first corrected in Microsoft Windows 2000 Service Pack 4.
For additional information about how
to obtain a hotfix for Windows 2000 Datacenter Server, click the article number
below to view the article in the Microsoft Knowledge Base:
The Datacenter Program and Windows 2000 Datacenter Server Product
For additional information about how to install multiple
hotfixes with only one reboot, click the article number below to view the
article in the Microsoft Knowledge Base:
Use QChain.exe to Install Multiple Hotfixes with One Reboot