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Article ID: 322098 - Last Review: October 26, 2006 - Revision: 1.3

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This article was previously published under Q322098

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SYMPTOMS

After you try to use a command-line program such as Xcopy.exe or Copy.exe to copy a file from an encrypted folder to an unencrypted folder in Microsoft Windows XP, some programs may not work correctly.

CAUSE

This problem may occur when the user temporary folders are encrypted, and the program that copies files cannot copy files from these temporary folders.

RESOLUTION

Service pack information

To resolve this problem, obtain the latest service pack for Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
322389  (http://support.microsoft.com/kb/322389/ ) How to obtain the latest Windows XP service pack

Hotfix information

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date         Time   Version         Size       File name        Platform
------------------------------------------------------------------------
08-May-2002  11:41  5.1.2600.44     1,895,424  Kernel32.dll     IA-64
08-May-2002  11:41  5.1.2600.44       876,544  Wkernel32.dll    x86

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Windows XP Service Pack Service Pack 1.

APPLIES TO
  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional
Keywords: 
kbhotfixserver kbqfe kbbug kbfix kbwinxpsp1fix KB322098
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