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Article ID: 325208 - Last Review: October 26, 2013 - Revision: 3.3

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SYMPTOMS

Windows 2000 domain controllers may fail to dynamically register the globally unique identifier (GUID) DNS records in the forest root zone.

The following event will be logged:
Event Type:
Error Event
Source: NETLOGON
Event Category: None
Event ID: 5774
Date: 6/24/2002
Time: 3:38:21 PM
User: N/A
Computer: NS2
Description:
Registration of the DNS record
'0ae9d36d-1c8c-4aa4-8130-11a140138bc6._msdcs.Name.com. 600 IN CNAME
ns2.Name.COM.' failed with the following error: DNS RR set that ought not
exist, does exist.

CAUSE

When the Netlogon service tries to register the GUID record in the _msdcs.forestrootzone, the GUID record may not be registered if there is an MX record that is wildcard character (*). The Netlogon service does a DNS query of type ALL for the guid._msdcs.forestrootzone. If a wildcard record exists, the DNS server responds to the query with the MX server information and the dynamic update does not succeed.

Example:

Windows 2000 Domain Controller Request:
Question Section: 0ae9d36d-1c8c-4aa4-8130-11a140138bc6._msdcs.Name.com. of Req type for All on class INET addr.


DNS Server Reply:
Answer section: 0ae9d36d-1c8c-4aa4-8130-11a140138bc6._msdcs.Name.com. of type Mail Xchg on class INET addr.

RESOLUTION

To resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910  (http://support.microsoft.com/kb/260910/EN-US/ ) How to Obtain the Latest Windows 2000 Service Pack

WORKAROUND

Method 1

Delete the MX record or change the record from a wildcard character to a specific mail host or domain.

Method 2

Create the GUID record manually. If DNS zone scavenging is enabled, select the advanced properties of the GUID record, and then click to clear the Delete this record when it becomes stale check box.

APPLIES TO
  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server
Keywords: 
kbnosurvey kbarchive kbhotfixserver kbqfe kbdirservices kbwin2ksp4fix kbenv kbprb KB325208
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