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Article ID: 325671 - Last Review: July 31, 2012 - Revision: 11.0

This article was previously published under Q325671

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Summary

Microsoft Office XP Service Pack 2 (SP2) provides the latest updates to Office XP. Office XP SP2 contains significant security enhancements and improvements in stability and performance. Some of the fixes that are included with Office XP SP2 were released earlier as separate updates. This service pack combines the updates into one integrated package and includes a number of other changes that are designed to improve the reliability and performance of your Office XP programs.

This article describes how to download and install the Office XP SP2.

More information

How to download and install Office XP SP2

Important Before you install the Office XP SP2 Client Update, install Office XP Service Pack 1 (SP1). For additional information about how to install Office XP SP-1, click the following article number to view the article in the Microsoft Knowledge Base:
307843  (http://support.microsoft.com/kb/307843/ ) Description of the Office XP Service Pack 1 (SP-1)
Note You do not have to install Office XP SP1 before you install the Office XP SP2 Administrative Update.

Client update

If you installed Office XP from a CD-ROM, use one of the following methods:
  • Use the Office Product Updates Web site to automatically install all the latest updates, including Service Pack 2.
  • Install only Service Pack 2, by following the steps described later in this article.
For both options, you must have your Office XP CD-ROM available during the installation process.

Office product updates

To have the Office Product Updates Web site detect the required updates that you must install on your computer, visit the following Microsoft Web site:
http://office.microsoft.com/ProductUpdates/default.aspx (http://office.microsoft.com/ProductUpdates/default.aspx)
After detection is complete, you receive a list of recommended updates for your approval. Click Start Installation to complete the process.

Install only Service Pack 2

To download and install only the SP2 client update, follow these steps:
  1. Visit the following Microsoft Web site:
    http://download.microsoft.com/download/officexpstandard/sp/oxpsp2/w98nt42kmexp/en-us/oxpsp2.exe (http://download.microsoft.com/download/officexpstandard/sp/oxpsp2/w98nt42kmexp/en-us/oxpsp2.exe)
  2. Click Save to save the Oxpsp2.exe file to the selected folder.
  3. In Windows Explorer, double-click Oxpsp2.exe.
  4. If you are prompted to install the update, click Yes.
  5. Click Yes to accept the License Agreement.
  6. Insert your Office XP CD-ROM when you are prompted to do so, and then click OK.
  7. When you receive a message that indicates the installation was successful, click OK.
Note After you install Office XP SP2, you cannot remove it. To return to an installation before SP2, you must remove all of Office XP, and then install it again from the original CD.

Administrative update

If you installed any of the products listed at the beginning of this article from a server location, the server administrator must update the server location with the administrative public update and deploy that update to your computer.

If you are the server administrator, download the administrative update. To do so, follow these steps:
  1. Visit the following Microsoft Web site:
    http://download.microsoft.com/download/officexpstandard/sp/oxpsp2/w98nt42kmexp/en-us/oxpsp2a.exe (http://download.microsoft.com/download/officexpstandard/sp/oxpsp2/w98nt42kmexp/en-us/oxpsp2a.exe)
  2. Download the file to your desktop.
  3. In Windows Explorer, double-click Oxpsp2a.exe.
  4. Click Yes to accept the License Agreement.
  5. In the Please type the location where you want to place the extracted files box, type C:\Oxpsp2a, and then click OK.
  6. Click Yes when you are prompted to create the folder.
  7. If you are familiar with the procedure for updating your administrative installation, click Start and then click Run. Type the following command in the Open box

    msiexec /a Admin Path\MSI File /p C:\Oxpsp2a\MSP File SHORTFILENAMES=1

    where Admin Path is the path to your administrative installation point for Office XP (for example, C:\OfficeXP),

    where MSI File is the .msi database package for the Office XP product (for example, ProPlus.msi), and

    where MSP File is the name of the public administrative installation update.

    Note You can append /qb+ to the command line, so that the Office XP Administrative Installation dialog box and the End User License Agreement dialog box do not appear.
  8. To deploy the update to the client workstations, click Start, and then click Run. Type the following command in the Open box

    msiexec /i Admin Path\MSI File REINSTALL=Feature List REINSTALLMODE=vomus

    where Admin Path is the path to your administrative installation point for Office XP (for example, C:\OfficeXP),

    where MSI File is the MSI database package for the Office XP product (for example, ProPlus.msi), and

    where Feature List is the list of feature names (case sensitive) that have to be reinstalled for the update. To install all features, you can use REINSTALL=ALL.
Administrative Installation For more information about how to update your administrative installation and deploy to client workstations, click the following article number to view the article in the Microsoft Knowledge Base:
301348  (http://support.microsoft.com/kb/301348/ ) How to install a public update to administrative installations of Office XP
This article contains standard instructions for installing an administrative public update.

Or, you can see the following article in the Microsoft Office XP Resource Kit:
Office XP Resource Kit Home (http://office.microsoft.com/en-us/office-xp-resource-kit/)

Known issues when installing Service Pack 2

Setup.ini version is not updated on administrative installations

The Setup.ini file, located in the Files\Setup folder of an administrative installation, contains a [Product] section that includes product version information. This version information is not updated after you apply SP2 to your administrative installation. This is different from updates for earlier versions of Office.

Restart the computer during installation

Under the following conditions, the installation of Office XP SP2 may require you to restart your computer:
  • You are running Microsoft Windows 2000 and you do not have the most recent version of the Windows Installer. To prevent the computer from restarting, upgrade to Windows Installer 2.0. For more information, visit the following Microsoft Web site:
    http://www.microsoft.com/downloads/details.aspx?familyid=4B6140F9-2D36-4977-8FA1-6F8A0F5DCA8F (http://www.microsoft.com/downloads/details.aspx?familyid=4B6140F9-2D36-4977-8FA1-6F8A0F5DCA8F)
  • The Office Shortcut Bar is running. To prevent the computer from restarting, shut down the Office Shortcut Bar before you apply the update.
  • SharePoint Team Services from Microsoft is installed. To prevent the computer from restarting, shut down the SharePoint Team Services service before you apply the update.

Office SP2 may require Office CD-ROM or network installation location

To make sure the integrity of your Office installation, the Installation Wizard may require access to the Office product CD or your network installation location during the installation process.

Access 2002 indexes change when upsizing to SQL after install of SP2

After upgrading to Office XP Service Pack 2, if the Access Wizard files do not upgrade correctly, descending indexes in Access 2002 that have been upsized to SQL Server are still upsized as ascending indexes.

Office XP Multilingual User Interface Pack

For complete Office XP SP2 functionality when you are using an Office XP Multilingual User Interface Pack, you must install all the following updates: Note Office XP Service Pack 2 (SP2) for Office XP Multilingual User Interface Pack was released September 4, 2002. For more information about how to determine which version of the Office XP Multilingual User Interface Pack is installed, click the following article number to view the article in the Microsoft Knowledge Base:
329838  (http://support.microsoft.com/kb/329838/ ) How to determine which version of the Office XP Multilingual User Interface Pack is installed

How to determine whether Service Pack 2 Is installed

Office XP SP2 contains updated versions of the following files:
Acwzlib.mde               Acwzmain.mde           Acwztool.mde
Bjablr32.dll              Blnmgr.dll             Blnmgrps.dll
Cfgwiz.exe                Contab32.dll           Emablt32.dll
Emsabp32.dll              Emsmdb32.dll           Emsui32.dll
Envelope.dll              Eurotool.xla           Excel.exe
Exsec32.dll               Fp5amsft.dll           Fp5areg.dll
Fp5autl.dll               Fp5avnb.dll            Fp5awec.dll
Fp5awel.dll               Fpcutl.dll             Fpeditax.dll
Fpmmc.dll                 Frontpg.exe            Graph.exe
Intldate.dll              Lfbmp12n.dll           Lfcmp12n.dll
Lfeps12n.dll              Lffax12n.dll           Lfgif12n.dll
Lfmsp12n.dll              Lfpcd12n.dll           Lfpcx12n.dll
Lfpng12n.dll              Lfras12n.dll           Lftga12n.dll
Lftif12n.dll              Lfwmf12n.dll           Ltdis12n.dll
Ltfil12n.dll              Ltimg12n.dll           Ltkrn12n.dll
Lttwn12n.dll              Mcdlc.exe              Mcps.dll
Mofl.dll                  Morph9.dll             Msaccess.exe
Msaexp30.dll              Mscal.ocx              Mscdm.dll
Mscomctl.ocx              Msdaipp.dll            Msdmeng.dll
Msdmine.dll               Msdmine.rll            Msmapi32.dll
Msmdcb80.dll              Msmdgd80.dll           Msmdun80.dll
Mso.dll                   Msoeuro.dll            Msolap80.dll
Msolap80.rll              Msolui80.dll           Msowc.dll
Msppt.olb                 Mspst32.dll            Mspub.exe
Mssp3en.lex               Mssp3ena.lex           Mssp3fr.dll
Msspell3.dll              Msth3fr.dll            Mstordb.exe
Mstore.exe                Mstores.dll            Olappt.fae
Olapuir.rll               Olkfstub.dll           Outex.dll
Outlcm.dll                Outlctl.dll            Outllib.dll
Outllibr.dll              Outlmime.dll           Outlook.exe
Outlph.dll                Owc10.dll              Owsclt.dll
Powerpnt.exe              Pstprx32.dll           Ptxt9.dll
Pub6intl.dll              Pubconv.dll            Recall.dll
Rm.dll                    Rtfhtml.dll            Setlang.exe
Setup.exe                 Snapview.ocx           Soa.dll
Vtidb.exe                 Winword.exe
				
To determine whether SP2 is installed, start any Office XP program, and then click About Microsoft program on the Help menu. The product version is (SP2) if SP2 is installed.

The following table indicates the version numbers for the Office products as the version numbers appear in the About Microsoft program dialog box.
   Office program         File Name      SP2 version
   ----------------------------------------------------
   Microsoft Access       Msaccess.exe   10.4302.4219
   Microsoft Excel        Excel.exe      10.4302.4219
   Microsoft FrontPage    Frontpg.exe    10.4128.4219
   Microsoft Outlook      Outlook.exe    10.4219.4219
   Microsoft PowerPoint   Powerpnt.exe   10.4205.4219
   Microsoft Word         Winword.exe    10.4219.4219
				
Because the Help About dialog box is sometimes identified as Office XP SP2 incorrectly, Microsoft recommends that you verify the file properties of the program executable.
   Office program         File Name      SP2 version
   ----------------------------------------------------
   Microsoft Access       Msaccess.exe   10.0.4302.0
   Microsoft Excel        Excel.exe      10.0.4302.0
   Microsoft FrontPage    Frontpg.exe    10.0.4128.0
   Microsoft Outlook      Outlook.exe    10.0.4024.0
   Microsoft PowerPoint   Powerpnt.exe   10.0.4205.0
   Microsoft Word         Winword.exe    10.0.4219.0
				
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
291331  (http://support.microsoft.com/kb/291331/ ) How to check the version of Office XP

Issues fixed by SP2

Office XP SP2 addresses the issues that are described in the following Microsoft Security Bulletins:
Microsoft Security Bulletin MS02-031: Cumulative patches for Excel and Word for Windows
http://www.microsoft.com/technet/security/bulletin/MS02-031.mspx (http://www.microsoft.com/technet/security/bulletin/MS02-031.mspx)
Microsoft Security Bulletin MS02-021: An e-mail editor flaw can lead to script execution if you reply or forward a message
http://www.microsoft.com/technet/security/bulletin/MS02-021.mspx (http://www.microsoft.com/technet/security/bulletin/MS02-021.mspx)
Microsoft Security Bulletin MS02-044: Unsafe functions in Office Web Components
http://www.microsoft.com/technet/security/bulletin/MS02-044.mspx (http://www.microsoft.com/technet/security/bulletin/MS02-044.mspx)
This service pack includes all earlier released updates for Office XP:
324110  (http://support.microsoft.com/kb/324110/ ) Overview of Office XP Clip Organizer Update: June 19th 2002
323548  (http://support.microsoft.com/kb/323548/ ) Description of the Excel 2002 update: June 19, 2002
323547  (http://support.microsoft.com/kb/323547/ ) Description of the Word 2002 Update: June 19, 2002
320664  (http://support.microsoft.com/kb/320664/ ) Overview of Office XP Speller update: April 25, 2002
320441  (http://support.microsoft.com/kb/320441/ ) Description of the Word 2002 update: April 25, 2002
Office XP SP2 can be installed successfully, even if one or more of the publicly available updates listed earlier in this article is already installed on your computer.

Office XP SP2 also includes stability improvements that were developed as a result of the Microsoft Error Reports submitted by Office XP users. For more information, visit the following Microsoft Web site:
Microsoft error reports
http://oca.microsoft.com/en/dcp20.asp (http://oca.microsoft.com/en/dcp20.asp)
Office XP SP2 fixes the issues described in the following Microsoft Knowledge Base articles.

Microsoft Access
325670  (http://support.microsoft.com/kb/325670/ ) List of issues fixed in Access 2002 by Office XP Service Pack 2

Microsoft Excel
325668  (http://support.microsoft.com/kb/325668/ ) List of issues in Excel 2002 that are fixed by Office XP Service Pack 2
SharePoint Team Services from Microsoft
323549  (http://support.microsoft.com/kb/323549/ ) List of issues fixed by Office XP Service Pack 2 for SharePoint Team Services
Microsoft Outlook
325675  (http://support.microsoft.com/kb/325675/ ) Description of Microsoft Office XP Service Pack 2
Microsoft Office
327635  (http://support.microsoft.com/kb/327635/ ) How to block linked HTTP images in Office XP documents
325735  (http://support.microsoft.com/kb/325735/ ) List of issues in the Office XP spelling and grammar checker that are fixed by Office XP Service Pack 2 (SP2)
312838  (http://support.microsoft.com/kb/312838/ ) Pictures in documents that were created in an earlier version of Office appear flipped in Office XP and Office 2003
317405  (http://support.microsoft.com/kb/317405/ ) How to implement the Application.AutomationSecurity property in Office XP
312086  (http://support.microsoft.com/kb/312086/ ) Indexing Service Office filter does not handle the registered trademark symbol
316618  (http://support.microsoft.com/kb/316618/ ) Objects may not be displayed correctly when you use third-party magnification software
Microsoft PowerPoint
325731  (http://support.microsoft.com/kb/325731/ ) Lists of issues fixed in PowerPoint 2002 by Office XP Service Pack 2
Microsoft Publisher
325733  (http://support.microsoft.com/kb/325733/ ) List of issues fixed in Publisher 2002 by Office XP Service Pack 2
Microsoft Word
325667  (http://support.microsoft.com/kb/325667/ ) List of issues fixed in Word 2002 by Office XP Service Pack 2
Additionally, the following issues are fixed.

FrontPage

FP2002: The (SPAN LANG=" ") tag is not used with keyboard set to Marathi

If you use FrontPage, and you set your keyboard to Marathi and type the text vcm, and you then view the HTML, the (SPAN LANG=" ") tag may not present.

Office

OFFXP: The Microsoft Office Privacy Policy is not worded correctly for German Office users

Currently the Privacy Policy states, "At any time, you may object to the use or transmission of your data for the purpose of marketing." Instead, it should state, "At any time, you may object to the use or transmission of your registration data for the purpose of marketing."

OFFXP: The MDAC Help file included in the CHT and CHS releases of Office XP uses the term ROC

The MDAC help (.chm) file included in the Traditional Chinese version and Simplified Chinese version of Office XP uses the term ROC.

OFFXP: Cannot set the default language in Office XP to Ukrainian

If you are using the U.S. or Ukrainian version of Office XP, you cannot set the default language to Ukrainian.

Applies to
  • Microsoft Access 2002 Standard Edition
  • Microsoft Excel 2000 Standard Edition
  • Microsoft FrontPage 2002 Standard Edition
  • Microsoft Outlook 2002 Standard Edition
  • Microsoft PowerPoint 2002 Standard Edition
  • Microsoft Publisher 2002 Standard Edition
  • Microsoft Word 2002
  • Microsoft SharePoint Team Services
  • Microsoft Office XP Professional Edition
  • Microsoft Office XP Small Business Edition
  • Microsoft Office XP Standard Edition
  • Microsoft Office XP Developer Edition
  • Microsoft Excel 2002 Standard Edition
Keywords: 
kbupdate atdownload kbinfo kbofficexpsp2fix KB325671
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