Microsoft small business knowledge base

Article ID: 325743 - Last Review: October 26, 2013 - Revision: 1.3

This article was previously published under Q325743
This article has been archived. It is offered "as is" and will no longer be updated.


The Exchange 2000 Server Information Store may stop unexpectedly because of an access violation.


This problem occurs because of a logic error in the code that converts Hypertext Markup Language (HTML) and Rich Text Format (RTF) messages in the Exchange 2000 information store.


To resolve this problem, obtain the latest service pack for Microsoft Exchange 2000 Server. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
301378  ( ) XGEN: How to Obtain the Latest Exchange 2000 Server Service Pack
Component: Information store

The English version of this fix has the file attributes (or later) that are listed in the following table.
   File name      Version
   Store.exe      6.0.5771.26
   Ccmproxy.dll   6.0.5771.26
   Davex.dll      6.0.5771.26
   Drviis.dll     6.0.5771.26
   Dsaccess.dll   6.0.5771.26
   Dscmsg.dll     6.0.5771.26
   Ese.dll        6.0.5771.26
   Eseperf.dll    6.0.5771.26
   Eseperf.hxx    6.0.5771.26
   Eseperf.ini    6.0.5771.26
   Excdo.dll      6.0.5771.26
   Eximap4.dll    6.0.5771.26
   Exmgmt.exe     6.0.5771.26
   Exnntp.dll     6.0.5771.26
   Exoledb.dll    6.0.5771.26
   Expop3.dll     6.0.5771.26
   Exproto.dll    6.0.5771.26
   Exprox.dll     6.0.5771.26
   Exres.dll      6.0.5771.26
   Exsmtp.dll     6.0.5771.26
   Exsp.dll       6.0.5771.26
   Exwmi.dll      6.0.5771.26
   Febecfg.dll    6.0.5771.26
   Iisif.dll      6.0.5771.26
   Iisproto.dll   6.0.5771.26
   Imap4be.dll    6.0.5771.26
   Imap4evt.dll   6.0.5771.26
   Imap4fe.dll    6.0.5771.26
   Imap4svc.dll   6.0.5771.26
   Inproxy.dll    6.0.5771.26
   Jcb.dll        6.0.5771.26
   Mad.exe        6.0.5771.26
   Madmsg.dll     6.0.5771.26
   Mdbmsg.dll     6.0.5771.26
   Mdbsz.dll      6.0.5771.26
   Msgtrack.dll   6.0.5771.26
   Nntpex.dll     6.0.5771.26
   Pcproxy.dll    6.0.5771.26
   Phatcat.dll    6.0.5771.26
   Pop3be.dll     6.0.5771.26
   Pop3evt.dll    6.0.5771.26
   Pop3fe.dll     6.0.5771.26
   Pop3svc.dll    6.0.5771.26
   Protomsg.dll   6.0.5771.26
   Tokenm.dll     6.0.5771.26
   X400prox.dll   6.0.5771.26
NOTE: Because of file dependencies, this update requires Microsoft Exchange 2000 Server Service Pack 2.


Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server. This problem was first corrected in Microsoft Exchange 2000 Server Service Pack 3.

  • Microsoft Exchange 2000 Server Standard Edition
kbnosurvey kbarchive kbbug kbexchange2000presp3fix kbexchange2000sp3fix kbfix KB325743
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