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Article ID: 325869 - Last Review: December 3, 2007 - Revision: 9.4

This article was previously published under Q325869

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SUMMARY

This step-by-step article describes how to activate a Terminal Services license server by using Terminal Server Licensing in Microsoft Windows Server 2003.

Overview

You must activate a license server before it can issue licenses to Terminal Services clients. When you activate a license server, Microsoft provides the server with a digital certificate that validates server ownership and identity. By using this certificate, a license server can make transactions with Microsoft and receive client licenses for your terminal servers. When a Terminal Services client tries to log on to a terminal server for the first time, the terminal server contacts the license server and requests a license for the client.

Use Terminal Server Licensing to activate a license server by using any one of the following methods:
  • Automatic activation
  • A Web browser
  • Telephone
NOTE: The procedures in this article assume that Terminal Server Licensing is installed on the server. You must also be a member of the Administrators group to perform these procedures.

Activate a License Server Automatically

  1. Click Start, point to Administrative Tools, and then click Terminal Server Licensing.
  2. In the console tree, expand All servers.
  3. Right-click the license server that you want to activate, and then click Activate Server. The Terminal Server License Server Activation Wizard starts.
  4. Click Next.
  5. On the "Connection method" page, click Automatic connection (recommended) in the Activation method box, and then click Next.
  6. On the "Company Information" page, type your name, company, and country or region information, and then click Next.
  7. Specify any other information that you want such as e-mail and company address, and then click Next.

    NOTE: The information on this page is optional. Your license server is activated.
  8. On the "Completing the Terminal Server Activation Wizard" page, do one of the following:
    • To install client license key packs for your license server, click Next. Follow the instructions in the Terminal Server Client Licensing Wizard to install client licenses.
    • To install client license key packs later, click to clear the Start Terminal Server Client Licensing Wizard now check box, and then click Finish.
  9. Close the Terminal Server Licensing window.

Activate a License Server By Using a Web Browser

  1. Click Start, point to Administrative Tools, and then click Terminal Server Licensing.
  2. In the console tree, expand All servers.
  3. Right-click the license server that you want to activate, and then click Activate Server. The Terminal Server License Server Activation Wizard starts.
  4. Click Next.
  5. On the "Connection method" page, click Web browser in the Activation method box, and then click Next.
  6. On the "License Server Activation" page, click the hyperlink to connect to the Terminal Server Activation and Licensing Web site.
  7. Under Select Option, click Activate a license server, and then click Next.
  8. Type your Product ID (which is displayed on the "License Server Activation" page of the Terminal Server License Server Activation Wizard), name, company, and country or region information in the appropriate boxes and then click Next. You receive your license server ID.
  9. On the "License Server Activation" page, type the license server ID that you received in step 8, and then click Next. Your license server is activated.
  10. On the "Completing the Terminal Server Activation Wizard" page, do one of the following:
    • To install client license key packs for your license server, click Next. Follow the instructions in the Terminal Server Client Licensing Wizard to install client licenses.
    • To install client license key packs later, click to clear the Start Terminal Server Client Licensing Wizard now check box, and then click Finish.
  11. Close the Terminal Server Licensing window.

Activating a License Server By Telephone

  1. Click Start, point to Administrative Tools, and then click Terminal Server Licensing.
  2. In the console tree, expand All servers.
  3. Right-click the license server that you want to activate, and then click Activate Server. The Terminal Server License Server Activation Wizard starts.
  4. Click Next.
  5. On the "Connection method" page, click Telephone in the Activation method box, and then click Next.
  6. On the "Country or Region Selection" page, click your country or region, and then click Next to display the appropriate telephone number to call.
  7. Call Microsoft by using the phone number that is displayed on the "License Server Activation" page, and then provide the Microsoft customer support representative with the Product ID that is displayed on your screen. You are also asked to provide your name, the name of your organization, and the type of licensing program that you want to use. The customer service representative processes your request to activate the license server, and creates a unique ID for your license server.
  8. Type the license server ID that is provided by the customer service representative, and then click Next. Your license server is activated.
  9. On the "Completing the Terminal Server Activation Wizard" page, do one of the following:
    • To install client license key packs for your license server, click Next. Follow the instructions in the Terminal Server Client Licensing Wizard to install client licenses.
    • To install client license key packs later, click to clear the Start Terminal Server Client Licensing Wizard now check box, and then click Finish.
  10. Close the Terminal Server Licensing window.

Troubleshooting

  • After a license server is activated, it becomes the registrar for Terminal Services client licenses. While you are waiting to complete the activation process, your license server can issue temporary licenses for clients that allow the use of Terminal Services servers for up to 120 days.
  • You can change Licensing Wizard properties, such as the connection method and company information that you set during the activation process by using Terminal Server Licensing. To do so:
    1. Click Start, point to Administrative Tools, and then click Terminal Server Licensing.
    2. In the console tree, expand All servers.
    3. Right-click the license server you want to modify, and then click Properties. The Terminal Server License Server Activation Wizard starts.
    4. Specify the information and settings that you want in the Installation Method, Required Information, and Optional Information tabs, and then click OK.
    5. Close the Terminal Server Licensing window.

REFERENCES

To see a step-by-step guide for deploying Terminal Services Licensing, visit the following Microsoft web site:
http://www.microsoft.com/windowsserver2003/techinfo/overview/quickstart.mspx (http://www.microsoft.com/windowsserver2003/techinfo/overview/quickstart.mspx)
For additional information about Terminal Services and Windows Server 2003, click the following article numbers to view the articles in the Microsoft Knowledge Base:
816594  (http://support.microsoft.com/kb/816594/ ) How to secure communication between a client and server with Terminal Services
814585  (http://support.microsoft.com/kb/814585/ ) How to connect clients to Terminal Services in Windows Server 2003
For additional information about how to deactivate or reactivate a license server, click the following article number to view the article in the Microsoft Knowledge Base:
814593  (http://support.microsoft.com/kb/814593/ ) How to deactivate or reactivate a License Server by using Terminal Services Licensing

APPLIES TO
  • Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
  • Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
  • Microsoft Windows Server 2003, Standard Edition (32-bit x86)
  • Microsoft Windows Server 2003, Web Edition
  • Microsoft Windows Server 2003, 64-Bit Datacenter Edition
  • Microsoft Windows Server 2003, Enterprise x64 Edition
  • Microsoft Windows Small Business Server 2003 Standard Edition
  • Microsoft Windows Small Business Server 2003 Premium Edition
Keywords: 
kbhowtomaster kbnetwork kbtermserv KB325869
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