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Article ID: 326055 - Last Review: October 10, 2011 - Revision: 8.0

This article was previously published under Q326055

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SYMPTOMS

When you use the Advanced Find feature in Microsoft Outlook 2000, you may be able to view drives and folders that you do not have permission to view. You can view these drives and folders with Advanced Find, even though you do not have permission to view them in Windows Explorer. This problem occurs if you click Files in the Look For list in the Advanced Find dialog box, and then click Browse.

You can view the folder structure of the drive where your profile resides. You can search any folder that is listed, whether or not you have permission to view that folder in Windows Explorer.

RESOLUTION

Service Pack Information

To resolve this problem, obtain the latest service pack for Microsoft Office 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
326585  (http://support.microsoft.com/kb/326585/EN-US/ ) OFF2000: Overview of Office 2000 Service Pack 3

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

Microsoft Windows operating systems have system policies that can restrict access to selected drives. The policies are Hide these specified drives in My Computer Properties and Prevent access to drives from My Computer.

When these policies are enabled, you cannot view the restricted drives in Windows Explorer. However, the Advanced Find feature of Outlook 2000 does not follow these policies when you use it to search files.

APPLIES TO
  • Microsoft Outlook 2000 Standard Edition
Keywords: 
kboffice2000presp3fix kbqfe kbbug kbfix KB326055
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