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Article ID: 326585 - Last Review: September 13, 2012 - Revision: 15.0

This article was previously published under Q326585

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Summary

Microsoft Office 2000 Service Pack 3 (SP3) provides the latest updates to Microsoft Office 2000. Office 2000 SP3 contains significant security enhancements and improvements in stability and performance. Some of the fixes that are included with Office 2000 SP3 were released earlier as separate updates. This service pack combines the updates into one integrated package and includes a number of other changes that are designed to improve the reliability and performance of your Office 2000 programs.

This article describes how to download and install Office 2000 SP3.

More information

How to Download and Install Office 2000 SP3

Important Before you install the Microsoft Office 2000 SP3 Client Update or the Microsoft Office 2000 SP3 Administrative Update, install Microsoft Office 2000 Service Release 1a (SR-1a). For additional information about how to install Office 2000 SR-1a, click the following article number to view the article in the Microsoft Knowledge Base:
245025  (http://support.microsoft.com/kb/245025/ ) How to obtain and install the Office 2000 SR-1/SR-1a Update

Client Update

If you installed Office 2000 from a CD-ROM, you have the following two options:
  • Use the Office Product Updates Web site to automatically install all of the latest updates, including Office 2000 SP3.
  • Only install only the Office 2000 SP3 Client Update by following the steps described in the "Office 2000 SP3 Client Update" section of this article.
For both options, you must have your Office 2000 CD-ROM available during the installation process.

Office Product Updates Web Site

To have the Office Product Updates Web site detect the required updates that you must install on your computer, visit the following Microsoft Web site:
http://office.microsoft.com/ProductUpdates/default.aspx (http://office.microsoft.com/ProductUpdates/default.aspx)
After detection is complete, you receive a list of recommended updates for your approval. Click Start Installation to complete the process.

Office 2000 SP3 Client Update

To download and install Office 2000 SP3 Client Update only, follow these steps:
  1. Using your Web browser, locate the following Microsoft Web site:
    http://download.microsoft.com/download/office2000/SP/3/WIN98MeXP/EN-US/o2ksp3.exe (http://download.microsoft.com/download/office2000/SP/3/WIN98MeXP/EN-US/o2ksp3.exe)
  2. Click Save to save the O2ksp3.exe file to the selected folder.
  3. In Windows Explorer, double-click o2ksp3.exe.
  4. If you are prompted to install the update, click Yes.
  5. Click Yes to accept the License Agreement.
  6. Insert your Office 2000 CD-ROM when you are prompted to do so, and then click OK.
  7. When you receive a message that indicates the installation was successful, click OK.
Note After you install Office 2000 SP3, you cannot remove it. To return to an installation before Office 2000 SP3, you must remove all Office 2000, and then install it again from the original CD-ROM.

Office 2000 SP3 Administrative Update

If you installed any of the products listed at the beginning of this article from a server location, the server administrator must update the server location with the administrative public update and deploy that update to your computer.

If you are the server administrator, follow these steps to download the administrative update:
  1. Locate the following Microsoft Web site:
    http://download.microsoft.com/download/office2000/SP/3/WIN98MeXP/EN-US/o2ksp3a.exe (http://download.microsoft.com/download/office2000/SP/3/WIN98MeXP/EN-US/o2ksp3a.exe)
  2. Download the file to your desktop.
  3. In Windows Explorer, double-click the o2ksp3a.exe file.
  4. Click Yes to accept the License Agreement.
  5. In the Please type the location where you want to place the extracted files box, type C:\O2ksp3a, and then click OK.
  6. Click Yes when you are prompted to create the folder.
  7. Click Start, and then click Run. Type the following command in the Open box
    msiexec /a Admin Path\MSI File /p C:\O2ksp3a\MSP File SHORTFILENAMES=1
    where Admin Path is the path to your administrative installation point for Office 2000 (for example, C:\Office2000),

    where MSI File is the .msi database package for the Office 2000 product (for example, Data1.msi), and

    where MSP File is the name of the public administrative installation update.

    Note If you do not want the Office 2000 Administrative Installation dialog box and the End User License Agreement dialog box to appear, you can add /qb+ to the command line.
  8. To deploy the update to the client workstations, click Start, and then click Run. Type the following command in the Open box
    msiexec /i Admin Path\MSI File REINSTALL=All REINSTALLMODE=vomus
    where Admin Path is the path to your administrative installation point for Office 2000 (for example, C:\Office2000), and

    where MSI File is the MSI database package for the Office 2000 product (for example, Data1.msi).
For additional information about how to update your administrative installation and deploy to client workstations, click the following article number to view the article in the Microsoft Knowledge Base:
304165  (http://support.microsoft.com/kb/304165/ ) How to download and install an update to an administrative installation of Office 2000
This article contains standard instructions for installing an administrative public update.

Or, you can see the following article in the Microsoft Office 2000 Resource Kit:

http://www.microsoft.com/download/en/details.aspx?displaylang=EN&id=14190 (http://www.microsoft.com/download/en/details.aspx?displaylang=EN&id=14190)

Notes About Office 2000 SP3

Both the client and the administrative version of Office 2000 SP3 contain an upgrade to the Access Run Time Executable.

Note The Access Run Time Executable is not installed with Office 2000. It is available only with the Office Developer Tools. If you have not installed the Access Run Time feature from the Office Developer Tools, the ARTSP3.msp (client) file and the ARTSP3ff.msp (administrative) file are not applicable. If you have the full Microsoft Access 2000 program installed, Access 2000 will be updated with the MainSP3.msp (client) file or the MainSP3ff.msp (administrative) file. For additional information about how to upgrade Access Run Time installations, click the following article number to view the article in the Microsoft Knowledge Base:
287484  (http://support.microsoft.com/kb/287484/ ) How to download and install an administrative update available for the Access 2000 and SQL Server 2000 Readiness Update
All language versions of the Administrative download includes the following updates:
  • Mainsp3ff.msp: A full-file administrative update of the core components for Office 2000.
  • Cd2sp3ff.msp: A full-file administrative update of the CD-ROM 2 components for Microsoft Office 2000 Professional, Microsoft Office 2000 Premium, and Microsoft Office 2000 Small Business.
  • Outlctlx.exe: A client update to install the Microsoft Outlook View Control functionality.
The English, French, German and Japanese language versions of the Administrative download includes the following update:
  • Artsp3ff.msp: A full-file client update for Microsoft Access 2000 Runtime Files.

Known Issues When You Install Office 2000 SP3

Restart the Computer During Installation

Under the following conditions, the installation of Office 2000 SP3 may require you to restart your computer:
  • You are running Microsoft Windows 2000 and you do not have the most recent version of the Windows Installer. To prevent the computer from restarting, upgrade to Windows Installer 2.0. For more information, visit the following Microsoft Web site:
    http://www.microsoft.com/downloads/details.aspx?familyid=4B6140F9-2D36-4977-8FA1-6F8A0F5DCA8F (http://www.microsoft.com/downloads/details.aspx?familyid=4B6140F9-2D36-4977-8FA1-6F8A0F5DCA8F)
  • The Office Shortcut Bar is running. To prevent the computer from restarting, shut down the Office Shortcut Bar before you apply Office 2000 SP3.
  • The SharePoint Team Services from Microsoft is installed. To prevent the computer from restarting, shut down the SharePoint Team Services service before you apply Office 2000 SP3.

Office 2000 SP3 May Require the Office CD-ROM or the Network Installation Location

To make sure of the integrity of your Office installation, the Installation Wizard may require access to the Office product CD or your network installation location during the installation process.

Microsoft Access 2000 Indexes Change When You Upsize to SQL After You Install of Office 2000 SP3

After you install Office 2000 SP3, if the Access Wizard files do not upgrade properly, descending indexes in Access 2000 that have been upsized to SQL Server are still upsized as ascending indexes. This issue occurs because the Access Wizard files are unversioned files and they are not updated properly after you install Office 2000 SP3. For additional information about this issue and steps that you can take to avoid it, click the following article number to view the article in the Microsoft Knowledge Base:
331976  (http://support.microsoft.com/kb/331976/ ) Unversioned files are not updated after you install an Office 2000 service pack, hotfix, or patch

Microsoft Office 2000 Service Release 1 (SR1) MultiLanguage Pack

For complete Office 2000 SP3 functionality, install both of the following if you are using the Office 2000 SR1 MultiLanguage Pack:

How to Determine Whether the Public Update Is Installed

Office 2000 SP3 contains updated versions of the following files:
Acwzlib.mde	Acwzmain.mde    Acwztool.mde
Artgalry.exe	Bjablr32.dll    Bjlog32.dll
Bjsrch32.dll	Cag.exe         Ccmarch.dll
Cdo.dll         Cdo.dll         Chapi3t1.dll
Contab32.dll	Emablt32.dll	Emsabp32.dll
Emsmdb32.dll	Emsui32.dll	Envelope.dll
Eurotool.xla	Excel.exe	Exsec32.dll
Fm20.dll	Fp4awec.dll	Graph9.exe
Mcps.dll	Mdt2db.dll	Mdt2dbns.dll
Mdt2dd.dll	Mdt2df.dll	Mdt2dfx.dll
Mdt2fref.dll	Mdt2fw.dll	Mdt2fwui.dll
Mdt2g.dll	Mdt2gddo.dll	Mdt2gddr.dll
Mdt2qd.dll	Medcat.dll	Mimedir.dll
Minet32.dll	Msaccess.exe	Msdaipp.dll
Msgr2en.lex	Msmapi32.dll	Msmapi32.dll
Mso9.dll	Msoeuro.dll	Msonsext.dll
Msppt9.olb	Mspst32.dll	Mspst32.dll
Msqry32.exe	Mssp3en.lex	Mssp3ena.lex
Msspell3.dll	Ocp.dll         Oladd.fae
Olappt.fae	Olexchng.aw	Olkfstub.dll
Olsec9.chm	Olxchng9.chm	Omi9.dll
Omint.dll	Ouactrl.ocx	Outex.dll
Outlhlp.aw	Outllib.dll	Outllibr.dll
Outlmime.dll	Outlook.exe	Ows.dll
Photoed.exe	Powerpnt.exe	Pp7x32.dll
Ppttools.ppa	Pstprx32.dll	Rm.dll
Rtfhtml.dll	Sendto9.dll	Soa900.dll
Utility.mda	Vbe6.dll	Winword.exe
Wrd6ex32.cnv	Ww9intl.dll	Xleuro9.chm
To determine whether Office 2000 SP3 is installed, start any Office 2000 program, and then click About Microsoft program on the Help menu. The product version is (SP3) if Office 2000 SP3 is installed.

The following table indicates the version numbers for the Microsoft Office products as the version numbers appear in the About Microsoft program dialog box.
   Office program         File Name      SP3 version
   ----------------------------------------------------
   Microsoft Access       Msaccess.exe   9.0.6926
   Microsoft Excel        Excel.exe      9.0.6926
   Microsoft Outlook      Outlook.exe    9.0.0.6627
   Microsoft PowerPoint   Powerpnt.exe   9.0.6620
   Microsoft Word         Winword.exe    9.0.6926 
Because the Help About dialog box sometimes identifies Office 2000 SP3 incorrectly, Microsoft recommends that you verify the file properties of the program executable. The following table is a list of the file versions found in the file properties of the program executable files for Office 2000 SP3:
   Office program         File Name      SP3 version
   ----------------------------------------------------
   Microsoft Access       Msaccess.exe   9.0.0.6620
   Microsoft Excel        Excel.exe      9.0.0.6627
   Microsoft Outlook      Outlook.exe    9.0.0.6604
   Microsoft PowerPoint   Powerpnt.exe   9.0.0.6620
   Microsoft Word         Winword.exe    9.0.0.6926

Issues Fixed by the Update

Office 2000 SP3 addresses the issues described in the following Microsoft Security Bulletins: Office 2000 SP3 includes all Office updates previously included in Microsoft Office 2000 Service Pack 2 (SP2).
For additional information about the specific updates included with Office 2000 SP-2, click the following article number to view the article in the Microsoft Knowledge Base:
276257  (http://support.microsoft.com/kb/276257/ ) List of issues fixed in Office 2000 Service Pack 2
Office 2000 SP3 includes the following previously released updates that were released after Office 2000 SP2: Office 2000 SP3 fixes the issues described in the following Microsoft Knowledge Base articles:
326605  (http://support.microsoft.com/kb/326605/ ) Issues fixed in Access 2000 by Office 2000 Service Pack 3

326667  (http://support.microsoft.com/kb/326667/ ) Issues that are fixed in Excel 2000 by Office 2000 Service Pack 3

326669  (http://support.microsoft.com/kb/326669/ ) Issues fixed in FrontPage 2000 by Office 2000 Service Pack 3

326668  (http://support.microsoft.com/kb/326668/ ) List of issues that are fixed in Outlook 2000 by Office 2000 Service Pack 3

326609  (http://support.microsoft.com/kb/326609/ ) Issues fixed in PowerPoint 2000 by Office 2000 Service Pack 3

326665  (http://support.microsoft.com/kb/326665/ ) List of the issues fixed in Word 2000 by Office 2000 Service Pack 3

237381  (http://support.microsoft.com/kb/237381/ ) Characters are lost or changed to all caps when you type them

280116  (http://support.microsoft.com/kb/280116/ ) "This program has performed an illegal operation and will be shut down" error message when you crop an image in Photo Editor

294687  (http://support.microsoft.com/kb/294687/ ) You receive an error message when you open from or save to a domain Dfs in Office 2000

298417  (http://support.microsoft.com/kb/298417/ ) Office program stops responding in the Open dialog box
314698  (http://support.microsoft.com/kb/314698/ ) Poor performance if the "Default File Location" option is set to a remote share

265105  (http://support.microsoft.com/kb/265105/ ) Pop-up menu items disappear when opening multiple documents based on template

311056  (http://support.microsoft.com/kb/311056/ ) Display size of an EMF image changes when you change the screen resolution on Windows 2000
Office 2000 SP3 fixes the following issue, not previously documented in a Microsoft Knowledge Base article:

OFF: Files with Default Icons Display the Generic File Icon When You Use Web Folders

When you view the contents of a Web folder, files with default icons may appear with the generic file icon.

Word May Stop Responding When You Open a HTML Document That Contains the <!—[if gte mso Tag

When you open an HTML document in Microsoft Word that uses the <!--[if gte mso tag, Word may stop responding.

OFF: Image May Disappear When You Rotate the Image in Photo Editor

If you rotate an image while using the version of Photo Editor that is included with Office 2000, the image may disappear.

XL: Drop-down Lists from Combo Boxes Always Appear on the Primary Monitor

On a dual monitor display, the drop-down lists of combo boxes always appear on the primary monitor, even when the combo box itself is placed on a secondary monitor.

Applies to
  • Microsoft Office 2000 Premium Edition
  • Microsoft Office 2000 Professional Edition
  • Microsoft Office 2000 Standard Edition
  • Microsoft Office 2000 Small Business Edition
  • Microsoft Office 2000 Developer Edition
  • Microsoft Access 2000 Standard Edition
  • Microsoft Excel 2000 Standard Edition
  • Microsoft FrontPage 2000 Standard Edition
  • Microsoft Outlook 2000 Standard Edition
  • Microsoft PowerPoint 2000 Standard Edition
  • Microsoft Word 2000
Keywords: 
kbfile kbsetup kbupdate atdownload kbdownload kbinfo KB326585
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