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Article ID: 328715 - Last Review: February 27, 2014 - Revision: 3.7

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This article was previously published under Q328715
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SYMPTOMS

If there is a semicolon in an attribute name, Active Directory Service Interfaces (ADSI) cannot retrieve that attribute. For example, the iPlanet server, a third-party Lightweight Directory Access Protocol (LDAP) server, contains two attributes of the user object: cn and cn;lang-en.

When you try to retrieve the cn;lang-en attribute, you receive the following error message:
0x8000500d: The directory property cannot be found in the cache

RESOLUTION

Service Pack Information

To resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910  (http://support.microsoft.com/kb/260910/EN-US/ ) How to Obtain the Latest Windows 2000 Service Pack

Hotfix Information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language. The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Version            Size    File name
   -----------------------------------------------------------
   27-Sep-2002  12:30  5.0.2195.6069     124,176  Adsldp.dll
   27-Sep-2002  12:30  5.0.2195.5781     131,344  Adsldpc.dll
   27-Sep-2002  12:30  5.0.2195.5781      62,736  Adsmsext.dll
   27-Sep-2002  12:30  5.0.2195.6052     358,160  Advapi32.dll
   27-Sep-2002  12:30  5.0.2195.6058      49,424  Browser.dll
   27-Sep-2002  12:30  5.0.2195.6012     135,952  Dnsapi.dll
   27-Sep-2002  12:30  5.0.2195.6012      96,016  Dnsrslvr.dll
   27-Sep-2002  12:30  5.0.2195.5722      45,328  Eventlog.dll
   27-Sep-2002  12:30  5.0.2195.6059     146,704  Kdcsvc.dll
   05-Sep-2002  18:18  5.0.2195.6048     200,976  Kerberos.dll
   21-Aug-2002  09:27  5.0.2195.6023      71,248  Ksecdd.sys
   25-Sep-2002  19:01  5.0.2195.6072     507,664  Lsasrv.dll
   25-Sep-2002  19:01  5.0.2195.6072      33,552  Lsass.exe
   27-Aug-2002  15:53  5.0.2195.6034     108,816  Msv1_0.dll
   27-Sep-2002  12:30  5.0.2195.5979     307,472  Netapi32.dll
   27-Sep-2002  12:30  5.0.2195.5966     360,720  Netlogon.dll
   27-Sep-2002  12:30  5.0.2195.6048     918,800  Ntdsa.dll
   27-Sep-2002  12:30  5.0.2195.6025     389,392  Samsrv.dll
   27-Sep-2002  12:30  5.0.2195.5951     129,296  Scecli.dll
   27-Sep-2002  12:30  5.0.2195.5951     302,864  Scesrv.dll
   27-Sep-2002  12:30  5.0.2195.5859      48,912  W32time.dll
   04-Jun-2002  14:32  5.0.2195.5859      57,104  W32tm.exe
   27-Sep-2002  12:30  5.0.2195.6052     126,224  Wldap32.dll
   25-Sep-2002  19:01  5.0.2195.6072     507,664  Lsasrv.dll
				

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Windows 2000 Service Pack 4.

MORE INFORMATION

For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:
265173  (http://support.microsoft.com/kb/265173/EN-US/ ) The Datacenter Program and Windows 2000 Datacenter Server Product
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

APPLIES TO
  • Microsoft Windows 2000 Advanced Server SP1
  • Microsoft Windows 2000 Service Pack 3
Keywords: 
kbnosurvey kbarchive kbautohotfix kbhotfixserver kbqfe kbdirservices kbwin2ksp4fix kbbug kberrmsg kbfix kbwin2000presp4fix KB328715
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