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Article ID: 329463 - Last Review: May 18, 2007 - Revision: 2.6

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SYMPTOMS

After you install Windows XP, you may be notified that Windows has detected a new network device. This occurs the first time that the computer enters standby and then resumes.

CAUSE

Windows looks for the first device arrival notification. The first time that Windows receives this notification is after you resume the computer from standby.

RESOLUTION

Service pack information

To resolve this problem, obtain the latest service pack for Microsoft Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
322389  (http://support.microsoft.com/kb/322389/EN-US/ ) How to obtain the latest Windows XP service pack

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language. The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Version        Size       File name
   ----------------------------------------------------------
   15-Oct-2002  18:08  5.1.2600.1130  1,630,720  Netshell.dll     
   15-Oct-2002  18:08  5.1.2600.1125     56,832  Wzcdlg.dll       
   15-Oct-2002  18:08  5.1.2600.1125     23,552  Wzcsapi.dll      
   15-Oct-2002  18:08  5.1.2600.1125    264,192  Wzcsvc.dll       
				

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Windows XP Service Pack 2.

MORE INFORMATION

Before you install this hotfix, you receive notification if you insert a new network adapter in the computer. After you install the hotfix, Netshell no longer listens for Plug and Play device arrival notifications. Therefore, you are not notified about new devices.

APPLIES TO
  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional
Keywords: 
kbautohotfix kbhotfixserver kbqfe kbqfe kbwinxpsp2fix kbbug kbfix kbwinxppresp2fix KB329463
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