DetailPage-MSS-KB

Microsoft small business knowledge base

Article ID: 555565 - Last Review: February 22, 2006 - Revision: 1.0

Author: Susan Bradley MVP
 

SUMMARY

The following error appears in the Microsoft CRM V3.0 Environment Diagnostic Wizard: “The Web site for installing SQL Reporting Services was not found. Setup requires the presence of the Web site configured to run at port 80 with an empty Host Header.”

CAUSE

There are multiple identities that exist on the Default Web site.  This can be the result of installing Microsoft ISA Server on the Windows Small Business Server 2003 computer. 

RESOLUTION

Complete the following steps on the Windows Small Business Server 2003 computer:
Click Start, point to Programs, point to Administrative Tools, and then click Internet Information Services (IIS) Manager.
Expand the <server name> node and then expand the Web Sites node.
Right-click on the Default Web site and select Properties.
Click the Advanced button on the Web Site tab.
Select the Identity with 127.0.0.1 as the IP address and then click Remove. 
Select the SSL identity with 127.0.0.1 as the IP address and then click Remove.  There should be one identity and one SSL identity remaining.
Click OK on the Advanced Web Site Configuration dialog box and then click OK on the Default Web site’s Properties dialog box.
Note:  If you encounter the error in the V3.0 Environment Diagnostic Wizard before completing these steps, you must close the installation wizard and restart the install.
Complete the steps in the following Microsoft Knowledge Base article:
http://support.microsoft.com/default.aspx?scid=kb;en-us;896861
After setup installs Microsoft CRM successfully you can add back the loopback identities to the Default Web site by completing the following steps:
Follow steps 1-4 to open the Advanced Web Site Identification dialog box on the Default Web site.
Click the Add button under the Multiple identities for this Web site area.
Enter 127.0.0.1 for the IP address and 80 for the TCP port and then click OK.
Click the Add button under the Multiple SSL identities for this Web site area.
Enter 127.0.0.1 for the IP address and 443 for the TCP port and then click OK.
Click OK on the Advanced Web Site Configuration dialog box and then click OK on the Default Web site’s Properties dialog box.

MORE INFORMATION

The following error may appear if the installation of ISA Server creates a certificate on the Default Web site named publishing.<your domain>.<your domain suffix>:
“Activating SQL Server Reporting Services failed.  Setup failed to validate specified Reporting Services Report Server https://publishing.<your domain>.<your domain suffix>/ReportServer.
Error:  The request failed with HTTP status 401: Unauthorized”
Windows Server 2003 SP1 includes a loopback check security feature that is designed to help prevent reflection attacks on your computer.  The 401 error occurs because the name of the certificate does not match the name of the local computer.  For example:  The name of the Windows Small Business Server 2003 computer might be named MySBSServer.domain.local.  The certificate created on the Default Web site during the installation of Microsoft ISA Server will be named publishing.domail.local.  Following the Knowledge Base article in step 8 will resolve this issue.
 
From:  http://thenorwichgroup.blogs.com/mscrm/2005/11/sbs_sp1_and_ms_.html

APPLIES TO
  • Microsoft Windows Small Business Server 2003 Premium Edition
Keywords: 
kbpubmvp kbpubtypecca kbhowto KB555565
Community Solutions ContentCOMMUNITY SOLUTIONS CONTENT DISCLAIMER
MICROSOFT CORPORATION AND/OR ITS RESPECTIVE SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, OR ACCURACY OF THE INFORMATION AND RELATED GRAPHICS CONTAINED HEREIN. ALL SUCH INFORMATION AND RELATED GRAPHICS ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT AND/OR ITS RESPECTIVE SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, WORKMANLIKE EFFORT, TITLE AND NON-INFRINGEMENT. YOU SPECIFICALLY AGREE THAT IN NO EVENT SHALL MICROSOFT AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF OR INABILITY TO USE THE INFORMATION AND RELATED GRAPHICS CONTAINED HEREIN, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF MICROSOFT OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES.
Share
Additional support options
Ask The Microsoft Small Business Support Community
Contact Microsoft Small Business Support
Find Microsoft Small Business Support Certified Partner
Find a Microsoft Store For In-Person Small Business Support