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Article ID: 811789 - Last Review: November 26, 2007 - Revision: 4.1

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SYMPTOMS

If a 1394 camera is streaming data by using isochronous transfers, and if the 1394 camera is unexpectedly removed, Windows XP stops responding, and you receive an error message on a blue screen.

CAUSE

The problem occurs because 1394bus.sys incorrectly handles the surprise removal event and tries to access a NULL pointer.

RESOLUTION

Service pack information

To resolve this problem, obtain the latest service pack for Windows XP. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
322389  (http://support.microsoft.com/kb/322389/ ) How to obtain the lastest Windows XP service pack

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

APPLIES TO
  • Microsoft Windows XP Professional
  • Microsoft Windows XP Home Edition
  • Microsoft Windows Server 2003 Service Pack 1
Keywords: 
kbhotfixserver kbqfe kbprb KB811789
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