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Article ID: 812577 - Last Review: February 27, 2014 - Revision: 10.0

This article has been archived. It is offered "as is" and will no longer be updated.
Important This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986  (http://support.microsoft.com/kb/256986/ ) Description of the Microsoft Windows Registry

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SYMPTOMS

When you try to start one of the programs that are listed in the "Applies To" section, you may experience one of the following symptoms:
  • The Microsoft End User License Agreement (EULA) may appear.
  • You may be prompted to register the product.
  • You may receive the following error message:
    This application cannot display the End User License Agreement. This agreement must be displayed and accepted prior to running this application for the first time. Please reinstall the application you are trying to run.
This problem may occur although you have previously registered the program and may occur each time you start the program.

RESOLUTION

To correct this problem, use the following methods in the order presented until the problem has been corrected.Warning If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

Method 1: Modify the Windows Registry

To prevent the EULA or Registration dialog boxes from appearing when you start the program, follow these steps:
  1. Quit the program that is causing this problem.
  2. Click Start, and then click Run.
  3. In the Open box, type Regedit, and then click OK.
  4. Expand the Windows Registry, and then locate the following key:

    HKEY_CURRENT_USER\Software\Microsoft\Works Suite\2002
  5. Do one of the following:

    Important: To complete this step, use one of the following registry keys appropriate for your product:
    Product Name              Use This Registry Key
    ---------------------------------------------------
    
    Streets & Trips 2003              st10
    Streets & Trips 2002              stn9
    
    MapPoint 2002                     mpn9
    MapPoint Europe 2002              mpe9
    
    • If the registry key exists, follow these steps:
      1. Click the registry key.
      2. Right-click EULA (the DWORD entry that is listed under Name), and then click Modify.
      3. In the Value data box, type 1, and then click OK.
      -or-
    • If the registry key does not exist, follow these steps:
      1. Click the Works Suite\2002 key.
      2. On the Edit menu, point to New, and then click Key.
      3. Type the registry key, and then press ENTER.
      4. Right-click the registry key that you created in step c, and then click Modify.
      5. In the Value data box, type 1, and then click OK.
  6. On the File menu, click Exit to quit the Windows Registry.
  7. Quit and restart the product.

    The EULA or Product Registration should not appear.

Method 2: Delete the Works Suite 2002 Registry Key

To delete the Works Suite 2002 registry key, follow these steps:

Note Deleting this key may cause problems with other Works Suite products. Make sure to back up the registry before you proceed.
  1. Quit the program that is causing this problem.
  2. Click Start, and then click Run.
  3. In the Open box, type Regedit, and then click OK.
  4. Expand the Windows Registry, and then locate the following key:

    HKEY_CURRENT_USER\Software\Microsoft\Works Suite\2002
  5. Click the 2002 key.
  6. On the Edit menu, click Delete.
  7. On the File menu, click Exit to quit the Windows Registry.
  8. Start the product that is causing this problem.
  9. In the Microsoft End User License Agreement dialog box, click I Agree.
  10. In the Online Registration dialog box, click Register Now, and then complete the product registration.
  11. Quit, and then restart the product.

    The EULA and Product Registration should not appear.

Method 3: Replace the EULA and Registration Files

To replace the EULA and product registration files, follow these steps:
  1. Quit the program that is causing this problem.
  2. Start Windows Explorer.

    To do this, right-click Start, and then click Explore.
  3. Find the CD-ROM of the product that is causing this problem, and then insert that CD-ROM into your CD-ROM or DVD-ROM drive.
  4. Important Use the following table to identify the files that you must copy.
    Product Name                   Copy These Files
    ------------------------------------------------------------
    
    Streets & Trips 2003       St10eula.txt and St10warr.htm
    Streets & Trips 2002       Stn9eula.txt and Stn9warr.htm
    MapPoint 2002               Mpn9eula.txt and Mpn9warr.htm


    In Windows Explorer, copy the files that are appropriate for your product from the CD-ROM Drive:\Product\MSMap\Common\MSShared\WSShared\ folder. Paste them to the C:\Program Files\Common Files\Microsoft Shared\Works Shared folder.
  5. Copy Eularegn.dll from the CD-ROM Drive:\Product\Msmap\Pfiles\Msmap folder. Paste it to the C:\Program Files\Common Files\Microsoft Shared\Works Shared folder and the C:\Program Files\ProgramFolder folder, where ProgramFolder represents one of the following, as appropriate for your product.
    Product Name               Program Folder
    --------------------------------------------------------
    
    Streets & Trips 2003       Microsoft Streets and Trips
    Streets & Trips 2002       Microsoft Streets & Trips
    MapPoint 2002              Microsoft MapPoint
  6. Return to Method 1 earlier in this article and follow the steps to complete the process.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

APPLIES TO
  • Microsoft MapPoint 2002 Standard Edition
  • Microsoft MapPoint 2001 Standard Edition
  • Microsoft Streets & Trips 2008
  • Microsoft Streets & Trips 2008 with Connected Services
  • Microsoft Streets & Trips 2008 with GPS Locator
  • Microsoft Streets & Trips 2003 Standard Edition
  • Microsoft Streets & Trips 2002 Standard Edition
  • Microsoft Streets & Trips 2001 Standard Edition
Keywords: 
kbnosurvey kbarchive dftsdahomeportal kbprb KB812577
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